Community Health Worker

TITLE OF POSITION: Community Health Worker

NATURE OF POSITION: This is a safety-sensitive position. The Community Health Worker (CHW) is a key member of the interdisciplinary care team, supporting patients and families in navigating healthcare services, accessing community resources, and improving health outcomes. The CHW promotes patient understanding, removes barriers to care, and provides education, advocacy, and ongoing support to enhance overall well-being

QUALIFICATIONS:

Minimum one (1) year of medical experience preferred

Community Health Worker training preferred

Completion of GSP Health Clinical Assistant (CA) orientation and 30 days in CA role required

Basic Life Support (BLS) certification required

Strong communication, organizational, and problem-solving skills

Ability to work with diverse populations with empathy and professionalism

Proficient in Microsoft Office and basic computer skills

Knowledge of community resources and ability to build connections

Self-directed, flexible, and team-oriented

SALARY GRADE AND CLASSIFICATIONS: Non-Exempt

RESPONSIBLE TO: Case Management Lead

SUPPORTIVE/CHARGE RESPONSIBILITIES:

Assist patients and families in navigating healthcare services and community resources

Support care coordination through communication with providers, case managers, and care teams

Conduct Medicare Annual Wellness Visits and Health Risk Assessments

Educate patients on conditions, medications, and preventive care

Identify and address barriers to care, including financial, transportation, and social needs

Assist with applications for assistance programs and service

Provide advocacy and support for patient decision-making

Track referrals and follow up to ensure access to care

Conduct follow-ups via phone, clinic, home, or community settings

Support goal setting, motivational interviewing, and patient engagement

Maintain accurate documentation and reporting

Promote cost-effective, quality care outcomes

Serve as liaison between patients, families, and community agencies

Stay informed of available community resources and services

Due to grant funding, this position will be required to attend a virtual RHTP Program Goals & Protocols Orientation, complete virtual OSU Foundational CHW Curriculum, attend one day in person at the OKPCA Conference CHW Session, shadow CHW staff at a partner FQHC, shadow a CHW at a health department, and attend other meetings and trainings per the RHTP CHW Grant requirements.