OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio.
At OhioGuidestone, we believe a workforce comprised of employees from diverse backgrounds and communities, and a culture of belonging makes us a better organization. Together, we continue to build a workplace that encourages, supports, and celebrates the varied voices of our employees.
Essential Functions:
- Demonstrate the values and guiding principles of OhioGuidestone, performing with the highest standards of excellence, integrity and ethics.
- Develop and maintain positive relationships with community organizations, healthcare providers, schools, businesses, government agencies, and other stakeholders.
- Represent the health center at community meetings, health fairs, networking events, and public outreach activities.
- Promote awareness of health center services and programs throughout the community.
- Identify opportunities to expand partnerships and strengthen referral networks.
- Establish and maintain referral relationships with healthcare providers, hospitals, behavioral health agencies, social service organizations, and community partners.
- Facilitate communication between referral sources and health center staff.
- Monitor referral trends and identify opportunities to improve service utilization and access to care.
- Coordinate outreach initiatives designed to educate community members regarding available health services.
- Assist in planning and implementing community education programs, workshops, and wellness events.
- Gather community feedback and communicate identified needs and concerns to leadership.
- Collaborate with leadership and marketing staff to develop outreach materials and promotional campaigns.
- Present information about health center services to community groups and organizations.
- Maintain professional communication with internal and external stakeholders.
- Track outreach activities, referrals, community contacts, and partnership outcomes.
- Prepare reports regarding outreach efforts, community engagement activities, and service utilization trends.
- Assist with grant-related community engagement activities and reporting requirements as assigned.
- Work closely with clinical, operational, and administrative teams to support organizational goals.
- Participate in interdisciplinary meetings and strategic planning activities.
- Support initiatives aimed at improving patient access, retention, and satisfaction.
- May be involved in the planning, organization, and implementation of special events or department specific projects or seasonal program changes.
- Present the Agency in the most positive light with all internal and external contacts.
- Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
- Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
Education & Experience:
- Bachelor's degree in Public Health, Healthcare Administration, Social Work, Human Services, Communications, Marketing, or related field preferred.
- Equivalent experience will be considered.
- 2+ years of experience in community outreach, healthcare, behavioral health, social services, marketing, or customer relations, preferred.
- Experience developing community partnerships and referral networks preferred.
Qualifications:
- Mission driven; strong desire to make an impact
- Proficient with technology, including Microsoft Office Suite.
- Ability to work both independently and collaboratively within a fast-paced environment.
- Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
- Knowledge of community resources and healthcare systems.
- Flexible; able to work days, evening, and/or weekends, as needed
- Possess a valid Ohio Driver's License with a safe driving record and valid insurance.
- Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.