Community Management Associate

Key Responsibilities:  

Search for unique engagement opportunities and proactively communicate with users across all relevant social platforms

Regularly monitor and assess user activity across brand pages and respond or escalate as needed

Remain up-to-date on the latest platform features and make recommendations on applicability to brand

Remain up-to-date on trending social content and conversations and craft unique creative approaches for various clients

Support in planning and content creation for Get Engaged social channels

Qualifications:

1-2 years of professional social media experience, ideally managing and engaging with social communities

Strong understanding of social media communities and marketing approaches, and strong working knowledge of social media platforms

Excellent organizational, planning, and time management skills; ability to prioritize daily activities and multi-task

Excellent writing skills and understanding of effective and compelling communication for social networks

Optimistic individual who thrives in a dynamic, collaborative environment, and can overcome challenges with a positive, solution-oriented attitude