Community Manager

MY.GAMES
  • Los Angeles, CA
    19 days ago

    Job Description

    MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.

    We've developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, War Robots: Frontiers - and many more.

    Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in Cyprus, Armenia, UAE and Serbia.

    Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres - from casuals to shooters.

    What you'll do:

    • Actively engage and communicate with the community
    • Manage social media groups
    • Develop and increase activity on the Discord and Telegram platforms (including finding and configuring bots for server needs)
    • Prepare, plan, and execute activations to boost activity on Discord and Telegram
    • Recruit and manage teams of volunteer moderators
    • Prepare, translate, format, and edit materials for social media and in-game resources (large volumes of text and visual content)
    • Generate ideas for new publication formats, and develop and implement these ideas to increase platform activity
    • Maintain a friendly and constructive atmosphere in our communities, and promptly address any conflicts
    • Analyze user behavior, collect feedback, and generate regular reports
    • Stay updated on new social media tools, community development trends, and best global practices

    What you need to succeed:

    • Proficiency with Discord and Telegram
    • Successful experience increasing and maintaining activity among Discord and Telegram server members
    • Creative thinking, communicativeness, stress resistance, multitasking, responsibility, punctuality
    • Experience working with volunteers (moderators) and maintaining their motivation
    • Knowledge of user motivation and engagement systems
    • Gaming industry experience, especially in the mobile game realm (strategy or collectible card games)

    Nice to have:

    • Experience independently writing and integrating Discord bots

    What we offer:

    • Work remotely from all around the world
    • Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
    • A strong team of specialists across different areas - access unique expertise and professional knowledge
    • Possibility to experiment and work on interesting tasks with ambitious goals - we have all resources to implement new ideas
    • Create great games and win the hearts of players
    • Push the boundaries of the game industry and lead the way forward

    Numbers & Facts

    LocationLos Angeles, CA

    Skills

    • Analysis Skillsunmatched
    • Best Practicesunmatched
    • Community Developmentunmatched
    • Customer/Client Researchunmatched
    • Customer/Consumer Behaviorunmatched
    • Games Programmingunmatched
    • Gamingunmatched
    • Hubsunmatched
    • Mobile Devicesunmatched
    • Mobile Gamesunmatched
    • Multitaskingunmatched
    • New Mediaunmatched
    • Publicationsunmatched
    • Reporting Skillsunmatched
    • Social Mediaunmatched
    • Systems Administration/Managementunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Volunteer Managementunmatched
    • Work From Homeunmatched

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