Schedule: Part-time, 10 hours per week
Reports to: Clinic Owner
Work arrangement: Flexible mix of community outreach, remote administrative work, and occasional onsite meetings in St. Louis County and surrounding communities.About the Opportunity
Ellie Mental Health – Concord is committed to making mental health care more accessible, approachable, and connected to the community. We seek a proactive, personable relationship-builder to nurture professional referral partnerships, expand appropriate clinical referrals, and grow awareness and participation in Path To Hope non-clinical education and community programs.
This is not a flyer-distribution or general marketing role. Success requires listening to community partners, understanding our clinicians and programs, following through consistently, and connecting people with relevant resources.
Key Responsibilities
Community Partnerships & Referral Development- Maintain meaningful relationships with existing referral partners, including healthcare providers, schools, community organizations, and behavioral-health professionals.
- Develop a focused pipeline of new partnerships through calls, emails, in-person visits, and selected networking events.
- Identify collaborative opportunities such as community presentations, educational workshops, and partner events.
Clinical Referral Growth- Learn Ellie Concord clinicians’ specialties, populations served, accepted insurance plans, and current availability.
- Coordinate with clinic leadership and scheduling to prioritize outreach aligned with actual appointment capacity and community needs.
- Track referral sources and referral-to-scheduled-intake trends; share barriers and opportunities for improvement.
Path To Hope Community Program Growth- Introduce Path To Hope educational series, workshops, and creative wellness programs to relevant schools, employers, parent groups, and community organizations.
- Develop partnerships that support registrations, attendance, and sustained community engagement.
- Help people find appropriate pathways to Ellie Concord clinical services when they request therapy, while clearly distinguishing non-clinical education from psychotherapy.
Relationship Management & Collaboration- Maintain an accurate, practical CRM or outreach tracker with contacts, conversations, next steps, and follow-up dates.
- Provide a brief weekly summary of outreach, referral trends, program opportunities, and next actions.
- Work with the Clinic Owner, clinic operations and scheduling teams, clinicians, and marketing partners to coordinate priorities and messaging.
- Use approved materials and follow privacy, confidentiality, and Ellie brand standards.
Social Media & Digital Promotion (Preferred, Not Required)- Identify partnership stories, community events, and educational offerings suitable for digital promotion.
- If experienced, support occasional social posts or content coordination for LinkedIn, Facebook, and Instagram, using approved messaging and permissions.
- Familiarity with Canva, scheduling tools, and basic social analytics is a plus; ongoing social media management is not the primary responsibility of this role.
Illustrative Weekly Allocation — 10 Hours
|
Existing partner nurturing and follow-up |
3 hours |
New partnership development | 2 hours
|
Path To Hope program outreach | 2 hours
|
CRM and referral tracking | 1.5 hours
|
Leadership coordination and reporting | 1.5 hours
Qualifications & Attributes
- Strong interpersonal communication, curiosity, relationship-building skills, and reliable follow-through.
- Experience in community outreach, business development, healthcare marketing, nonprofit partnerships, or related work preferred.
- Interest in mental health, family well-being, and community education; clinical credentials are not required.
- Comfort with spreadsheets, CRM tools, email, and basic performance reporting.
- Sound professional judgment, discretion, independent time management, and reliable local transportation.
- Social media content creation, Canva, and digital promotion experience are valued extras.
Measures of Success
Meaningful partner touchpoints; new and re-engaged referral relationships; referrals and scheduled intakes attributable to partner outreach where trackable; Path To Hope program inquiries and registrations; timely follow-up; accurate CRM records; and progress against agreed monthly and quarterly goals.
First 90 Days
Days 1–30: Learn clinician services and Path To Hope offerings, review existing relationships, prioritize approximately 20–30 partners, and establish a tracking cadence. Days 31–60: Reconnect with priority partners, develop new relationships, and promote relevant programs. Days 61–90: Demonstrate consistent outreach, report early referral and program-engagement trends, and recommend improvements.
Our Vision
Meaningful growth begins with meaningful relationships. This specialist will help Ellie Concord become a trusted resource for compassionate clinical care, mental health education, and community connection—creating more pathways to hope.
Flexible work from home options available.