Community Relations Manager

Job Description

Title: Community Relations Manager

Requisition #: 683129

Location: Philadelphia, PA, US

Career Area: Corporate + Field Support

Information at a Glance

Job Description

The Aramark Community Relations Manager is a key member of the Community Relations team and plays a critical role in advancing the company's community impact and volunteer programs. This role reports to the Director, Community Relations.

This position is responsible for managing enterprise-wide programs and partnerships that support Aramark Building Community (ABC), the companys global volunteer program. The role will also own the teams impact data management and reporting infrastructure to deliver project-level impact metrics that inform program strategy.

The ideal candidate is a strategic thinker and collaborative leader with exceptional project management, communication, data analysis, and relationship-building skills. This individual will manage employee engagement and corporate giving programs, drive cross-functional initiatives, support the Director on project budgets and programmatic innovation, and work closely with company executives, employee volunteers, and community organizations to deliver measurable impact with a customer-centric mindset.

The team is highly collaborative and focused on delivering exceptional event management, problem solving and attentive service while executing multiple detailed events and service projects.

Job Responsibilities

• Manage and execute strategic community relations and employee volunteer programs that advance Aramark's community impact goals.
• Work in partnership with Director of Community Relations to plan enterprise-wide volunteer initiatives, including Aramark Building Community (ABC) and Aramark Building Community Day, the company's global day of service.
• Serve as a strategic business partner to company leaders, Employee Resource Groups, and cross-functional teams to implement community engagement initiatives aligned with business objectives.
• Serve as the lead liaison for Aramark Star Teams, providing strategic guidance, project support, and year-round tracking to strengthen employee-led volunteer initiatives and leadership engagement.
• Develop communications for internal and external audiences, in partnership with Aramark's corporate communications teams.
• Own and administer the team's impact data management systems, including the Blackbaud platform, ensuring data integrity and robust reporting; analyze project-level impact metrics to measure program effectiveness and inform strategy.
• Support the Director of Community Relations on community relations project budgets, including tracking, forecasting, and expense monitoring.
• Partner closely with Director of Community Relations to build and foster long-term relationships with community-based organizations.
• Update and proactively maintain community data that supports business development in client retention efforts and new business opportunities.
• Partner with the Director of Community Relations to identify and pilot programmatic innovations that strengthen Aramark Building Community and other community engagement initiatives.
• Serve as a go-to resource on the Community Relations team, driving continuous improvement of team processes, tools, and best practices to sustain a high-performing, collaborative team environment.

Qualifications

• Bachelors degree required.
• Minimum 6+ years of experience in community relations, CSR, employee engagement, nonprofit management, corporate communications, or related fields.
• Demonstrated experience managing complex programs involving multiple stakeholders.
• Strong strategic thinking skills and business acumen.
• Exceptional project management, organizational, and prioritization skills.
• Outstanding written and verbal communication skills.
• Ability to collaborate and influence stakeholders at all levels.
• Ability to thrive on a small, high-performing team and work independently when needed.
• Experience utilizing data and reporting tools, including donor/volunteer management platforms such as Blackbaud, to analyze project-level impact metrics and drive decision-making.
• Commitment to continuous learning, professional development, and innovation.
• Advanced proficiency in Microsoft Office, Smartsheet, Power BI and related tools, prior experience with Blackbaud platform preferred.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.