- Maintains online presence ensuring accurate and updated information regarding Thrive’s website, MLS, etc.
- Partner with Online Sales team to help drive internet lead conversion.
- Effectively communicates with prospective homebuyers to ensure that the customer has complete and accurate information.
- Evaluates sales collateral, purchase agreement documents and information for congruence with construction plans, specifications, and marketing materials.
- Reviews the community daily (including community entrances and exits) ensuring all signage is upright and in impeccable condition. Confirm that landscaping is well maintained, rubbish is picked up around models, sales office, and available homes, communicating the community’s maintenance needs to the appropriate party.
- Provides customers with accurate information regarding floor plans, included and optional features, construction information and pricing.
- Facilitates sales by demonstrating models, homesites, exploring objections, while communicating the “Unique Selling Proposition” of Thrive’s homes (healthy components, energy features, design features, etc.) to all prospective customers.
- Studies, shops, and knowledgeable of direct and indirect competitors; understanding how their “USPs” compares to Thrive’s “USPs”; selling against the competition with respect.
- Completes monthly competitive market analysis on USPs and pricing.
- Assist with facilitation of the financing process in partnership with Thrive’s preferred lenders.
- Complete, present and submits applicable purchase agreement documentation ensuring accuracy and timely submission.
- Collect applicable deposit in connection with purchase agreement.
- Conduct design selections with purchasers, demonstrating Thrive’s design features, healthy and efficient components available, ensuring accuracy and timely submission.
- Maintain customer and Realtor information and follow-up by utilizing Thrive’s Customer Relationship Management system.
- Utilizes available software systems to enter, access, submit and maintain company information.
- Attend, coordinate, and schedule construction meeting.
- Attend sales and corporate meetings.
- Partners with construction team, providing homebuyers with weekly status updates.
- Completes weekly, monthly, and quarterly reports as requested.
- Supervises and trains additional employees as needed.
- Proactively communicate with the Realtor community, focusing on self-generated traffic.
- Meet or exceed monthly, quarterly, and annual goals set forth.
- Communicates with customers, trade partners, peers, leaders, and community members in an “Above the Line” manner at all times.
|