Community Service Officer (20787988)

Description

The City of Menlo Park is now accepting applications for Community Service Officer.

This is a journey-level class responsible for performing a variety of non-sworn law enforcement duties. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

THE POLICE DEPARTMENT

The Menlo Park Police Department (MPPD) is grounded in its commitment to professionalism, transparency, fairness, and service. The Department operates under a philosophy rooted in the belief that the police and the public are partners in maintaining peace, safety, and quality of life.

MPPD employees, professional staff and sworn officers alike, work to uphold the Department's standards of excellence. Over the last few years, Menlo Park has invested significantly in developing leaders throughout the organization and championing a culture of ownership, accountability and continuous learning. Recent employee engagement surveys reveal high levels of satisfaction with the agency's mission, work environment, and team relationships.

The Department places a high priority on its relationships with the community and provision of safety seriously and is dedicated to education and enforcement of state and local laws. The emphasis on evidence-based practices, problem-solving policing, and the responsible use of technology are important aspects of MPPD's culture.

The Department's operations are organized into four divisions:

• Patrol Operations Division - oversees general patrol services, Traffic and Parking, Community Service Officers (CSOs), and the Field Training Program.
• Special Operations Division - responsible for Investigations, Problem-Oriented Policing, and the School Resource Officer program. This division also handles Internal Affairs and coordinates the Community Wellness and Crisis Response Team.
• Records, Dispatch, and Property Division - manages public-facing services through Dispatch and Records, oversees property and evidence management, and ensures the maintenance and accessibility of departmental records. MPPD manages its own 24/7 Public Safety Answering Point (PSAP) system for emergency and non-emergency calls.
• Internal Services Division - provides support in training, policy coordination, recruitment and hiring, public affairs, media relations, community outreach, data management, and the supervision of civilian staff not assigned to the other divisions.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.