Communication Skills, Community and Social Services, Customer Support/Service, Detail Oriented, Emergency Services, Fire Safety, Presentation/Verbal Skills, Telephone Skills
Duties and Responsibilities:
- Patrols campus on foot, bicycle or marked vehicle checking for fires, vandalism, suspicious activity or persons, and safety/fire hazards. Situations requiring additional assistance will be referred to police. Monitors camera footage for criminal activity and reports findings to police.
- Responds to emergency calls for service such as blue light phones, medical injuries and emergencies, minor theft reports, fires, and criminal damage.
- Completes police reports on minor incidents that do not involve felony investigations, including stolen property, found property, lost property, and criminal damage.
- Activity is driven by the occurrences during the designated shift. Any pertinent information will be shared via pass along briefing/email with other shifts.
- Greets, welcomes, and provides exceptional customer service to all.
- Provides directions and other general informational needs.
- Performs door assists and other security related escorts on campus.
- Assists with special events.
- Locks and unlocks doors upon request and according to schedules provide by Room and Course.
- Maintains secure storage of evidence and found property per department policy.
- Performs safety inspections at designated intervals and submit work orders for repair/replacement as needed.
Knowledge, Skills, and Abilities:
- Ability to communicate effectively in both oral and written form.
- Skill in observing situations and detail oriented.
- Skill in talking to others to convey information effectively.
- Ability to handle difficult and stressful situations with professional composure.
- Ability to exercise sound judgment in making critical decisions.
- Ability to process and handle confidential information with discretion.
- Ability to work rotating shifts/days off and work holidays.