Community Service Officer II (Phoenix, AZ) (Multiple Positions)

Community Service Officer II (Phoenix, AZ) (Multiple Positions) Posting Number req25905 Department University Police Department Department Website Link UAPD Location Greater Phoenix Area Address Phoenix, AZ USA Position Highlights

The University Police Department is seeking a Community Service Officer for the Phoenix area. Community Service Officers maintain security and safety of people and property on the University of Arizona Phoenix-metro area campuses by patrolling in marked department vehicles and enforcing University rules and regulations. Community Service Officers conduct directed as well as self-initiated patrol in order to detect and report suspicious and criminal activity to Dispatch and other field personnel.

There is some flexibility in the FTE for this position, which will be discussed at time of interview.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Duties & Responsibilities

Duties and Responsibilities:

• Patrols campus on foot, bicycle or marked vehicle checking for fires, vandalism, suspicious activity or persons, and safety/fire hazards. Situations requiring additional assistance will be referred to police. Monitors camera footage for criminal activity and reports findings to police.
• Responds to emergency calls for service such as blue light phones, medical injuries and emergencies, minor theft reports, fires, and criminal damage.
• Completes police reports on minor incidents that do not involve felony investigations, including stolen property, found property, lost property, and criminal damage.
• Activity is driven by the occurrences during the designated shift. Any pertinent information will be shared via pass along briefing/email with other shifts.
• Greets, welcomes, and provides exceptional customer service to all.
• Provides directions and other general informational needs.
• Performs door assists and other security related escorts on campus.
• Assists with special events.
• Locks and unlocks doors upon request and according to schedules provide by Room and Course.
• Maintains secure storage of evidence and found property per department policy.
• Performs safety inspections at designated intervals and submit work orders for repair/replacement as needed.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively in both oral and written form.
• Skill in observing situations and detail oriented.
• Skill in talking to others to convey information effectively.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to exercise sound judgment in making critical decisions.
• Ability to process and handle confidential information with discretion.
• Ability to work rotating shifts/days off and work holidays.

Minimum Qualifications

• High School Diploma or equivalent learning attained through experience required (GED).
• Minimum of 3 years of relevant experience required. Department will consider any relevant volunteer, internship, or applicable experience as it relates towards the position.
• Successfully pass an in-depth background investigation to include passing a polygraph examination.
• Must be able to work rotating shifts, weekends, and holidays.
• Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.

Preferred Qualifications FLSA Non-Exempt Full Time/Part Time Full Time Number of Hours Worked per Week 20-40 Job FTE .50 - 1.0 Work Calendar Fiscal Job Category Protection and Safety Benefits Eligible Yes - Full Benefits Rate of Pay $16.50 - $20.63 Compensation Type hourly rate Grade 3 Compensation Guidance The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. Career Stream and Level OC2 Job Family Police & Security Job Function Protection & Safety Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department) Number of Vacancies 3 Target Hire Date Expected End Date Contact Information for Candidates HR-OPS@arizona.edu Open Date 5/5/2026 Open Until Filled Yes Documents Needed to Apply Resume Special Instructions to Applicant Once your application is received, you will receive an email with instructions on how to access and complete the Personal History Questionnaire (PHQ). We strongly encourage you to complete and submit the PHQ as soon as possible. Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.