Community Steward / House Operations

Community Steward / House Operations - East Austin

Help Zeta House run a small coliving and coworking house in East Austin. Flexible recurring visits, paid per appointment, with responsibility for keeping the property organized and residents supported. Ideal for someone already working locally in property management, hospitality, or facilities services.

We are looking for a reliable, practical Community Steward to help look after our coliving and coworking house in East Austin. The contracting business is Matrix AI Inc.

This is a proposed part-time independent-contractor opportunity with scheduled on-site visits and limited remote coordination. It is a small recurring engagement, not a full-time job, live-in position or 24/7 on-call role.

What you would do

• Check shared spaces, exterior doors/gates, bins and essential supplies, and leave useful notes and photos.
• Carry out approved, simple, low-risk adjustments using tools we supply, such as tightening identified accessible furniture fasteners when the procedure is known and safe. Refer uncertain or specialist work rather than improvise.
• Help with modest dishwasher resets, house laundry, clean linen storage and routine room-changeover support.
• Check the ground-floor cleaning robot, start it when needed and safe, and report faults. Dedicated cleaners handle the fuller cleaning and maintenance service.
• Receive house deliveries, check stock and arrange approved purchases using Customer funds.
• Answer practical resident questions, review assigned messages, coordinate with cleaners and tradespeople, and refer decisions or problems to the Customer.
• Review cleaner room-ready reports, help with approved self-check-in information and conduct separately assigned prospective-resident introduction / House Rules appointments, called Community Discussions.

These are combined duties within agreed visit capacity, not a requirement to fit every unusual task into every visit. This is not a full cleaning service, general handyman job, security-guard role or authority to decide applications, rent, charges or disputes. No routine occupied-room entry or high-risk repair work is assigned.

Proposed fees and schedule

• USD 50 per completed 60-minute Staff Hour Visit.
• USD 35 per completed 30-minute Check Visit.
• USD 20 per separately assigned, attended Community Discussion, per appointment/household, additional even during a booked visit. Ordinary resident questions and routine arrival help are included, not paid appointments.
• Approved extra work at USD 35/hour or a separately agreed fixed price. Separate trips require an agreed travel-inclusive price.

Depending on occupied rooms, the proposed schedule is **2–6 visits per week**, representing **2–4.5 on-site hours** and **USD 100–255 in weekly routine visit fees**. These are illustrations, not guaranteed bookings or earnings.

Visit fees include ordinary local travel, routine reporting and one shared allowance of up to **60 minutes per week** for agreed between-visit messages and coordination. That allowance is included, not an additional paid hour. Travel is outside the 30/60-minute on-site blocks.

Agree consistent morning or evening appointments around your availability. Up to five visits normally use separate weekdays; six visits add Saturday. Sunday is normally off. There is no routine midday attendance requirement. Practical weekday message-review times and backup coverage must also be agreed; no continuous monitoring is expected.

What you need

• Reliability, respectful communication, good judgment and care for residents' privacy.
• A practical travel distance for recurring short visits.
• Confidence with basic hand tools for approved simple adjustments, and judgment about when to stop and refer a problem.
• Ability to handle everyday supplies, waste and linen safely.
• A usable mobile phone with camera, WhatsApp and connectivity for the Zeta House Docs portal.
• Workable visit and message-review availability, and relevant work references to discuss before assessment.

Experience in hospitality, coliving, property support, housekeeping coordination or facilities work is useful. No formal degree is required. We supply the house instructions, relevant tools, contacts and authorized system access. There is no software-development duty.

No lodging or employee benefits are offered under the proposed contractor arrangement; applicable legal rights remain unaffected.

Paid assessment and next steps
Selection includes **one proposed paid 60-minute assessment visit for USD 50**. We agree the tasks, timing and written terms, and sign the services agreement, before any work begins. The assessment is paid regardless of its outcome or whether ongoing work follows.

Recurring coverage is agreed separately after a satisfactory assessment. The proposed initial coverage period is three calendar months; future work is not guaranteed.

How to apply

Apply through this posting with a short introduction, relevant experience and availability for consistent morning or evening visits and limited weekday message coordination. Include any questions about the scope or schedule.

Please do not submit tax identifiers, banking details or identity documents with your initial application.