Job Description
Lockton is currently seeking a results-orientated Complex Claims Coordinator who thrives in a fast pace environment
and constantly strives to improve the client experience.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Acquire and maintain clinical and financial data/reporting within excel spreadsheets
- Analyze and interpret client data warehouse information
- Assist team with claim projections and underwriting reviews
- Prepare task lists, reports and presentations as needed
- Develop and update tracking for project and client deliverables
- Support team with outreach and communication to claims administrators
- Comply with HIPAA Standards and protect the confidentiality of data
- Perform special projects as necessary
- Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
Skills
Analysis Skillsunmatched
Clinical Dataunmatched
Customer Experienceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Data Warehousingunmatched
Financial Reportingunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Microsoft Excelunmatched
Organizational Skillsunmatched
Project Trackingunmatched
Underwritingunmatched
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