Compliance Coordinator

Position Summary

The Compliance Coordinator will directly support the Compliance Officer with the coordination and execution of compliance projects across pharmacy operations. This person will conduct regulatory research, support investigations, maintain documentation, track deadlines, and proactively follow up on pending items. They will work with Pharmacy, Quality, Operations, IT, HR, and the Licensing Specialist. Success in this role means accurate documentation, timely completion of delegated tasks, early identification of issues, and consistent follow-through with minimal supervision. 

Core Responsibilities

Compliance Project Coordination (35%)

• Maintain a centralized tracker of compliance projects, deadlines, responsible parties, and pending items; provide reminders and regular status updates to the Compliance Officer.
• Coordinate delegated tasks across departments, follow up on outstanding requests, and promptly escalate delays or compliance concerns

Regulatory Research and Preparation of Findings (20%)

• Research pharmacy regulatory requirements using authoritative sources and prepare clear summaries for the Compliance Officer's review.
• Review records and workflows for completeness and potential compliance gaps, and communicate findings to the Compliance Officer.

Documentation, SOP Support, Reports, and Records Management (15%)

• Draft correspondence, reports, procedures, forms, presentations, and meeting summaries for review and approval.
• Support SOP development and implementation with the SOP coordinator, including document control, version tracking, and acknowledgment records.
• Protect confidential information and maintain accurate, traceable records.

Investigation Support, Evidence Collection, and Corrective Action Tracking (15%)

• Support compliance investigations by collecting records, organizing evidence, preparing timelines, documenting findings, and tracking corrective actions.
• Track corrective and preventive actions, training requirements, and supporting evidence through completion.

Audit and Inspection Preparation (10%)

• Organize documentation for inspections, audits, regulatory requests, and client compliance inquiries.
• Coordinate with IT and software vendors on compliance requirements, system improvements, testing, and implementation follow-up.

Administrative Tasks (5%)

• Use spreadsheets, project management tools, and approved software to improve tracking, reporting, and organization.
• Support additional compliance initiatives assigned by the Compliance Officer, with final regulatory decisions and approvals remaining with authorized leadership.

Qualifications

Required

• High school diploma
• Minimum 2 years in compliance support, regulatory coordination, legal assistance/paralegal work, inspections, audits, or investigations.
• Minimum 2 years working in or supporting a regulated industry. 
• Experience supporting compliance in a regulated environment through pharmacy operations, regulatory affairs, legal assistance/paralegal work, inspections, audits, or investigations.
• Advanced computer and technology proficiency, with the ability to work confidently across multiple software platforms and learn new systems quickly with minimal assistance.
• Strong Microsoft Office and Google Workspace skills, particularly Excel/Google Sheets, including formulas, filtering, data organization, and reporting.
• Experience using electronic document management, project tracking tools, digital forms, and collaboration platforms.
• Ability to research regulatory requirements using authoritative sources, review records, organize evidence, and prepare clear written summaries.
• Excellent organization and follow-through, including managing multiple projects, tracking deadlines, providing reminders, and escalating outstanding issues.
• Proactive, resourceful, and self-directed, with the ability to anticipate needs and complete delegated tasks with minimal supervision.
• Strong written and verbal English communication skills, attention to detail, sound judgment, and discretion with confidential information.
• Ability to work across the Miami and Davie locations and accommodate occasional schedule changes or after-hours needs.

Preferred

• Pharmacy experience is strongly preferred. Relevant legal support, inspection, or investigation experience involving regulatory matters may qualify. These years may overlap with the similar-role requirement.
• Direct experience in pharmacy regulatory compliance, particularly community, mail-order, or compounding pharmacy operations.
• Familiarity with BOP requirements, FDA/DEA regulations, USP standards, or healthcare privacy requirements.
• Experience supporting SOP development, investigations, corrective actions, audits, and inspection preparation.
• Associate's or bachelor's degree in legal studies, healthcare administration, business, information systems, or a related field; paralegal or relevant compliance certification.
• Experience with pharmacy software, Atlassian tools, electronic training platforms, and workflow automation.
• Experience using approved AI tools responsibly, including verifying results and protecting confidential information.
• Bilingual English/Spanish.

Work Schedule

• Working out of both our Davie and Miami Gardens location
• Monday - Friday, 9AM to 6PM