Compliance Investigator 1-3

Compliance Investigator 1-3

Salary

$2,922.00 - $5,734.00 Monthly

Location

Metairie, LA

Job Type

Classified

Job Number

224138

Department

LA Motor Vehicle Commission

Opening Date

07/30/2026

Closing Date

8/7/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

Department Mission / Goals:

Investigative services of a detailed nature to determine if the statutes, rules, and Regulations that govern and regulate the automotive industry, related businesses, recreational products, motor vehicle sales, finance companies/lenders, administrators of GAP waiver and debt forgiveness agreements, and vehicle protection product warrantors are complied with.

This posting is for the Louisiana Motor Vehicle Commission.

Only Current, Permanent Classified Employees of the LA Motor Vehicle Commission will be eligible

Position Summary

The LMVC is seeking an individual to fill the Compliance Investigator 1,2,3 vacancy in our Investigative Department. Compliance Investigators are professional employees with a good working knowledge of investigations of motor vehicle/recreational product dealers, manufacturers, distributors, as well as the financing of these products and GAP/Vehicle Protection products. Compliance Investigators are expected to develop or possess effective verbal and written communication skills and work effectively with supervisors, team members, and agency personnel.

An ideal candidate should possess the following competencies:

• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
• Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Minimum Qualifications

Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR

Six years of full-time work experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties :

• Review ads sent in by dealers/marketers for compliance and notify dealer/marketer of compliance/noncompliance.
• Review consumer complaints received by the LMVC office and distribute to the appropriate personnel or perform investigation.
• Review offsite display requests received and notify dealer of approval/non-approval.
• Review offsite storage requests received and notify dealer of approval/non-approval.
• Conduct requested Facility Inspections.
• Conduct investigations of licensees/non-licensees to determine if they are abiding by the Louisiana Revised Statutes and LMVC Rules.
• Review ads being used by licensees/non-licensees to verify compliance.
• Conduct dealership sales finance reviews.

Position-Specific Details:

Appointment Type: Promotional, Only Current, Permanent Classified Employees of the LA Motor Vehicle Commission will be eligible

Career Progression: This position participates in a Career Progression Group.

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For further information about this vacancy, contact:

Angela Flannery

Louisiana Motor Vehicle Commission

ALFlannery@lmvc.la.gov

(504) 838-5207

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

02

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

04

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

DE: Displaying Expertise - How well do you apply subject-matter expertise to solve problems, share insights, and communicate effectively with others?

• I struggle to explain basic concepts, apply subject-matter knowledge, or share accurate information.
• I apply subject-matter knowledge in typical situations and communicate clearly with some guidance or support.
• I use my subject-matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.
• I demonstrate deep subject-matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.

06

DE: Displaying Expertise - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

08

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

Are you a current, Classified permanent employee of the Motor Vehicle Commission

• Yes
• No

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm