Compliance Officer

Compliance Officer

$38.14/hr on 1099

Location: 2601 Blair Stone Road, Tallahassee, FL 32399

Duration: 2 Months (Possibility of Extension)

Candidate Responsibilities:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.