Compliance Operations Analyst, Verification Operations

Google LLC
  • Chicago, IL
    2 days ago

    Job Description

    Compliance Operations Analyst, Verification Operations

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    corporate_fareGoogleplaceChicago, IL, USA

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    Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

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    Minimum qualifications:

    • Bachelors degree or equivalent practical experience.

    • 2 years of experience in compliance, risk management, investigation, auditing, legal, or consulting.

    Preferred qualifications:

    • Experience organizing data and applying business context to improve processes or operations.

    • Excellent written and verbal communication skills.

    About the job

    The Google Payments Compliance team works to safeguard Googles users and protect our products from fraud and financial crimes abuse by ensuring strict adherence to global Anti-Money Laundering (AML)/Counter-Terrorist Financing (CTF) regulations. The Identity Verification Operations team collaborates closely with cross-functional partners in Product Management and Engineering to implement, manage and enhance scalable and effective customer identity verification processes across Google products to meet Payments Compliance's objectives.

    Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

    US: $90000 - $128000 (USD) + 15% bonus target + equity + benefits

    Learn more about benefits at Google.

    Responsibilities

    • Act as the primary point of contact for customer identification escalations and resolve complex issues.
    • Investigate and report technical bugs to Engineering while serving as the compliance tools product specialist.
    • Analyze operational data and conduct root cause analyses to identify trends and address potential issues.
    • Review existing policies and processes to develop and implement optimizations.
    • Manage system access and drive process change requests to improve overall operational efficiency.

    Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.

    Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

    If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

    Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

    To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

    Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

    Numbers & Facts

    LocationChicago, IL

    Skills

    • Auditingunmatched
    • Change Requests/Ordersunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Cross-Functionalunmatched
    • Customer Escalationsunmatched
    • Customer Relationsunmatched
    • Data Analysisunmatched
    • Debugging Skillsunmatched
    • English Languageunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Financial Fraudunmatched
    • Geneticsunmatched
    • Investigative Reportsunmatched
    • Legalunmatched
    • Maintain Complianceunmatched
    • Money Launderingunmatched
    • Operational Auditunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • Product Engineeringunmatched
    • Product Managementunmatched
    • Recruiting/Staffing Agencyunmatched
    • Regulationsunmatched
    • Regulatory Requirementsunmatched
    • Risk Managementunmatched
    • Root Cause Analysisunmatched
    • Stock Purchase Plansunmatched
    • Systems Administration/Managementunmatched
    • Trend Analysisunmatched
    • Writing Skillsunmatched

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