CompOne Case Management & Data Support

Overview

Job Summary

Provide case management and data support as part of the Comp1One injury management team providing continuity and quality patient care. Provide administrative and clerical support to the Comp1One case managers & the Comp1One Services Coordinator under the direct supervision of the Comp1One Clinical Manager. Assesses and provides appropriate intervention/assistance for the problems that injured workers, employers, and insurance clients experience related to the workers' compensation injury. Also supports the Comp1One billing team with processing of provider bills and invoicing for Comp1One services. To assist with phone management, internal work-flow, and patient management. Provide overall administrative support to the department in data/billing management and servicing of case management business in pursuit of department objectives and quality standards.

Qualifications

Minimum Knowledge, Skills, Experience Required

Education/Licensure/Certifications

High School graduate or GED required. College preferred.

Experience

Experience preferred in workers' compensation injury management, including case coordination, scheduling, referrals, etc.

Experience required with administrative/office assistant work experience to include varied computer skills and applications.

Experience preferred in provider claims and provider bill processing.

Experience working directly with case managers, workers' compensation insurance, or experience in industrial settings/employers is a plus.

Additional Skills/Abilities

Must have excellent communication/customer service skills with the ability to work in a fast paced environment requiring prioritizing and changing tasks frequently and quickly. Must be proficient in use of computers to include word processing, spreadsheet & database applications, and have the ability to work successfully with computer programs designed for Comp1One. Must have knowledge of proper business communication fundamentals.