Computer Support Specialist

Tryfacta, Inc
  • Albany, NY
  • $20–$22 Per Hour
  • Instant Apply
6 days ago

Job Description

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.

Job Summary:
Tryfacta is seeking a Computer Support Specialist for our client in One Commerce Plaza, Albany, NY 12257 This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!

Job Diva ID: 26-05270
Position Title: Computer Support Specialist
Location: One Commerce Plaza, Albany, NY 12257
Duration: 24-month
Work Schedule: M-F 37.5 hrs per week, 8am-4pm negotiable

Responsibilities for this position include, but are not limited to:
  • Minimum Candidate Qualifications:
    The candidate must have a minimum of:
    a. Proof of eligibility to work in NYS.
    b. 3 years of experience using Jira for test management or bug tracking.
    c. 5 years of experience performing Unit, integration, UAT, regression, and system testing.
    d. 2 years of experience performing QA testing on Agile projects.
    e. 5 years of experience writing test scripts.
    2. Job Description and Required Services:
    The PMO is seeking to hire a Computer Support Specialist from the Admin Services Contract to perform Quality Assurance testing. This employee will be responsible for the following:
    • Developing test plans
    • Writing detailed test cases based on project requirements
    • Perform manual testing of Client applications
    • Identify and document bugs in Client' Jira environment
    • Validate fixes by retesting identified bugs
    • Designing and executing manual and automated test plans for new features and releases.
    • Building and maintaining a regression test suite to catch issues before they reach production.
    • Performing exploratory testing to catch edge cases automated tests may miss.
    • Partnering with engineers early in the development process to define acceptance criteria and testable requirements.
    • Tracking, prioritizing, and reporting on defects to ensure timely resolution.
    • Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time.
    In addition, the candidate must possess the following skills/abilities:
    • Excellent communication skills
    • Ability to pay attention to detail
    Notes:
    *Up to 50% telecommuting may be permitted, at the discretion of the hiring manager
    *The Department does not provide parking, but the office is accessible by mass transit
    3. Submission Requirements:
    Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
    a. Test Script created by candidate
    b. Resume
    In addition, vendors should complete the Attachment 1: Non-Collusive Bidding Certification and Attachment 2: Minimum Candidate Qualifications Certification (Attached).



Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Numbers & Facts

LocationAlbany, NY
Salary$20–$22 Per Hour

Skills

  • Acceptance Testingunmatched
  • Administrative Skillsunmatched
  • Agile Programming Methodologiesunmatched
  • Atlassian JIRAunmatched
  • Bug Tracking/Defect Managementunmatched
  • Business Supportunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Debugging Skillsunmatched
  • Detail Orientedunmatched
  • Ecosystemsunmatched
  • Establish Prioritiesunmatched
  • Governmentunmatched
  • Health Information Technologyunmatched
  • Healthcareunmatched
  • ISO (International Organization for Standardization)unmatched
  • Quality Assuranceunmatched
  • Quality Metricsunmatched
  • Regression Testingunmatched
  • Software Testingunmatched
  • System Testunmatched
  • Test Automationunmatched
  • Test Caseunmatched
  • Test Plan/Scheduleunmatched
  • Test Scriptsunmatched
  • Test Suiteunmatched
  • Testingunmatched
  • The Joint Commission (TJC)unmatched
  • Time Managementunmatched
  • Work From Homeunmatched
  • Workforce Managementunmatched
  • Writing Skillsunmatched

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