NewIT Technician I C.T. Male AssociatesIT Technician ILatham, NY$25–$29 / hourMale Associates, an employee-owned, multi-discipline engineering, architectural, and land surveying firm based in the Capital Region, is seeking a motivated IT Technician to join our team in Latham, NY. The following skills are crucial for success in this role: Communication: Ability to explain technical concepts clearly to non-technical users and actively listen to their issues.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Help Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
NewTemporary Help Desk Technician redShift Recruiting, LLCTemporary Help Desk TechnicianSchenectady, NYThe Help Desk Technician will assist with computer deployments, hardware and software installation, troubleshooting, inventory management, and a variety of technology projects. Configure, image, deploy, and update desktop computers, laptops, Chromebooks, tablets, and other technology devices.
Help Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.Help Desk Analyst- Top Secret Clearance RequiredSchenectady, New York$25–$36 / hourFull timeIT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianNYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IINYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
IT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would : Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking several IT Help Desk Technicians to join their team.
Media Center / Help Desk Technician (Full-Time, 12 Months) NORTHWEST INDIAN COLLEGE FOUNDATIONMedia Center / Help Desk Technician (Full-Time, 12 Months)NY
NewSenior Service Desk Technician 2021 Kinetic ITSenior Service Desk TechnicianPerth, WashingtonFor more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport. Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management.
NewBusiness Systems Analyst 1 / Trainee 1 / 2 - NY HELPS New York State Thruway AuthorityBusiness Systems Analyst 1 / Trainee 1 / 2 - NY HELPSAlbany, NY$53,764–$85,138 / yearDescribing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis). Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistSaratoga Springs, NY$24.03–$32.44 / hourThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Service Desk Analyst Union CollegeService Desk AnalystSchenectady, NY$60,000–$62,000 / yearIn addition, the role provides technical guidance and training support to end users, assists with mentoring work-study staff as assigned, and contributes to evaluating and supporting technologies that enhance the campus technology experience. The position coordinates and prioritizes service requests, contributes to efficient incident resolution through appropriate escalation and collaboration with technical teams, and supports the continuous improvement of service delivery through knowledge base development and process refinement.
Library Services Desk Manager Union CollegeLibrary Services Desk ManagerSchenectady, NY$26–$28 / hourWith a commitment to prioritizing excellent customer service and strong problem-solving, communication, and critical thinking skills, the Library Service Desk Manager liaises with ITS Help Desk staff, faculty, and staff outside of the Library as needed to ensure student access to relevant resources, engages with students to help them navigate Library systems, and is a member of Library working groups relevant to their essential duties. This includes staffing the Library Service Desk to ensure that patrons have access to and maintenance of the physical space and its resources throughout the year (including nights & weekends, late night hours, 24/7 final exam periods, holidays when classes are in session, and during inclement weather), and coordinating functions of the Access Services Department of Schaffer Library.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorHudson, NY$16–$21 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Front Desk Associate- (Friday and Saturday nights) Albany Residence InnFront Desk Associate- (Friday and Saturday nights)Albany, New YorkWe are hiring a Part-Time Front Office Associate (Friday and Saturday evenings) to welcome guests, manage reservations, handle check-ins and check-outs, and deliver outstanding customer service. Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations.
Front Desk Receptionist Twist 'N Flip GymnasticsFront Desk ReceptionistColonie, NY$17–$20 / hourPart timeOur fun, fast-paced gymnastics facility for children is looking for a Front Desk Receptionist (part time) to be the welcoming face of our gym! Previous front desk, childcare, or customer service experience is a plus (but not required).
NewService Desk Technician 2021 Kinetic ITService Desk TechnicianPerth, WashingtonFor more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport. Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management.
Front Desk Associate (AM & PM) VacatiaFront Desk Associate (AM & PM)Pittsfield, MAAs the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. Berkshire Mountain Lodge is currently seeking Front Desk Associates to join our resort team.
Front Desk Associate (2nd Shift) VacatiaFront Desk Associate (2nd Shift)Hancock, MAAs the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. Vacation Village in the Berkshires is currently looking for a Front Desk Associate to join our resort team.
Front Desk Associate Planet FitnessFront Desk AssociateHudson, New York$16–$17 / hourFull timeAs a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
Front Desk Representative Goldfish Swim School - ColonieFront Desk RepresentativeAlbany, NYAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
Front Desk Clerk, The Gideon Putnam Delaware North Companies IncFront Desk Clerk, The Gideon PutnamSaratoga Springs, NY$18–$20 / hourSet in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga. Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at The Gideon Putnam in Saratoga Springs, New York.
Front Desk Clerk and Night Auditor, The Gideon Putnam Delaware North Companies IncFront Desk Clerk and Night Auditor, The Gideon PutnamSaratoga Springs, NYDelaware North Parks and Resorts is searching for a customer-service-focused seasonal Front Desk Clerk and Night Auditor to join our team at The Gideon Putnam in Saratoga Springs, New York. Located in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.
Mass Posting - Front Desk Sales Central Rock GymMass Posting - Front Desk SalesTroy, New YorkResponsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. Maintain a clean gym including changing filters, sweeping, mopping, spraying shoes, cleaning bathrooms, and tidying communal areas.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorHudson, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Front Desk Representative ColonieFront Desk RepresentativeAlbany, New YorkAt Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
Front Desk Coordinator BrightlineFront Desk CoordinatorAlbany, New YorkWe’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024) . Provide care coordination support, including communication with PCPs, teachers, and other providers; managing referrals, records requests, and case updates to ensure timely follow-through for families.
Front Desk Specialist - Lee, MA Holiday Inn Club Vacations IncFront Desk Specialist - Lee, MAMA$18.03–$20.45 / hourESSENTIAL DUTIES AND TASKS: Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests. Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer's credit, and establishes how the customer will pay for the accommodation.
Lead Front Desk Agent Vail Resorts IncLead Front Desk AgentHunter, NY$22–$24.69 / hourFrom day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Front Desk Agent Vail Resorts IncFront Desk AgentNY$20–$22.92 / hourFrom day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Front Desk Coordinator - Clifton Park, NY The Joint ChiropracticFront Desk Coordinator - Clifton Park, NYClifton Park, NYPart timeFranchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team.
Auto Claims Desk Adjuster Hybrid Liberty Mutual Holding Company IncAuto Claims Desk Adjuster HybridClifton Park, NYYou'd be a great fit if you are: An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
Hotel Front Desk Supervisor, The Gideon Putnam Delaware North Companies IncHotel Front Desk Supervisor, The Gideon PutnamSaratoga Springs, NY$24–$26 / hourLocated in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses. Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.
Front Desk Coordinator - Clifton Park, NY The Joint CorpFront Desk Coordinator - Clifton Park, NYClifton Park, NYDriven to climb the company ladder • Possess a winning attitude • Have a high school diploma or equivalent GED • Complete transactions using point of sale software and ensure all patient accounts are current and accurate • Have strong phone and computer skills • Have at least one year of previous Sales Experience • Participate in marketing and sales opportunities to help attract new patients into our clinics • Be able to prioritize and perform multiple tasks • Educate patients on wellness offerings and services • Share personal Chiropractic experience and stories • Work cohesively with others in a fun and fast-paced environment • Have a strong customer service orientation and be able to communicate effectively with members and patients • Manage the flow of patients through the clinic in an organized manner. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.
Front Desk/Building Monitor - evening & weekend shifts Bethesda House of SchenectadyFront Desk/Building Monitor - evening & weekend shiftsSchenectady, New YorkThe Front Desk and Building Monitor positions are responsible for managing building access, answering the switchboard, monitoring security cameras, greeting the public and program participants while maintaining a safe and welcoming environment. We offer hands-on help to address chronic homelessness, mental health, substance abuse, disability, and systematic poverty by offering innovative solutions and proactive services to the most vulnerable in Schenectady County.
Computer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsAlbany, NYProvides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.
Admin Computer Support Specialist STAFF TODAYAdmin Computer Support SpecialistAlbany, NYPreferred Level of Education: High School graduate with some college; computerscience related degree is preferred. Coordinate schedule with Help Desk supervisorto ensure coverage during established business hours.
Computer Support Specialists Nexus StaffComputer Support SpecialistsAlbany, NYLearn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk . Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports.
Technical Support Analyst - Level 1 Empire Merchants NorthTechnical Support Analyst - Level 1Coxsackie, NY$19.23–$24.03 / hourFull timeWith more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. The technical support analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
Business Analyst Expert MindlanceBusiness Analyst ExpertAlbany, NYProvide a list of the day to day tasks to be performed by the Selected Candidate: This individual will be expected to participate in the following activities: " Analyze system documentation and system artifacts to develop an understanding of the associated business process. " Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.
Business Analyst - Expert MindlanceBusiness Analyst - ExpertAlbany, NY$48.60–$53.60 / hourProvide a list of the day to day tasks to be performed by the Selected Candidate: This individual will be expected to participate in the following activities: " Analyze system documentation and system artifacts to develop an understanding of the associated business process. " Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.
IT Support Technician I Canyon RanchIT Support Technician IMAThe Technician resolves day-to-day technology issues, supports the operational systems the property runs on, monitors local infrastructure, and surfaces risk before it reaches the guest. Demonstrate working familiarity with cloud-delivered services the property consumes, including identity, multi-factor authentication, conditional access, productivity, collaboration, and storage platforms.
Tech Field Support II Albany Medical CenterTech Field Support IIAlbany, NY$54,690–$82,035 / yearThe Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The Tech Field Support acts as a liaison between the customers and Information Technology to resolve any issue that is reported, and will fulfill any project based or new requests that are assigned to them in the documented timelines.
NewBusiness Analyst i-Link Solutions IncBusiness AnalystAlbany,, NY5 24 months experience with systems related to criminal justice processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of Wanted/Missing persons, or other applications utilized by law enforcement. Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.
Computer Support Specialist Penda Aiken, IncComputer Support SpecialistAlbany, NYYou will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations. Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.
Learning Environments Work Study Union CollegeLearning Environments Work StudySchenectady, New YorkIn this position, you will also be considered a tier-one help desk technician which is a valuable resume builder for anyone looking to be in the IT/AV field associated with tech and customer service. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
End User Technician 2021 Kinetic ITEnd User TechnicianPerth, WashingtonAs an End User Support Technician , you’ll be part of a dynamic group delivering high-quality technical support directly to users, enabling seamless end user experience, enhance productivity across the business, to ensure our customers have the tools, technology, and assistance they need to perform at their best. For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.
Technical Support Analyst - Level 1 - Coxsackie, NY Empire Merchants NorthTechnical Support Analyst - Level 1 - Coxsackie, NYCoxsackie, NY$19.23–$24.03 / hourWith more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. The technical support analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
NewBusiness Analyst MVP ConsultingBusiness AnalystAlbany, NYRemoteAnalyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution. processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of.