17 Results for

Help Desk Jobs in Albany, NY

Jobs

Saratoga Springs, NY8 days ago

$23–$25 Per Hour
Full-time
Employee

This includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.

Albany, NY13 days ago

$24–$26 Per Year
Full-time
Employee

Resolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.

Saratoga Springs, New York30+ days ago

$20.54–$27.73 Per Hour

The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.

New!

Albany, NY5 days ago

Remote

This role will act as the first point of contact for users across multiple business units, delivering high-quality technical support and customer service. We are seeking a Service Desk Analyst to provide Level 1 IT support for a large enterprise healthcare environment.

New!

Albany, NY5 days ago

Remote

This role involves handling incidents, requests, and ensuring seamless user experience through efficient issue resolution. We are hiring a Service Desk Analyst to provide front-line IT support in a dynamic enterprise environment.

New!

Hancock, MA6 days ago

As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. Vacation Village in the Berkshires is currently looking for a Front Desk Associate to join our resort team.

Hudson, New York30 days ago

$16–$17 Per Hour

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Albany, NY30+ days ago

Contractor

Knowledge, Skills, & Abilities: Experience with ServiceNow or other ticket or case management software is a plus Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word Knowledge of basic accounting principles Excellent communication skills Works well with others Reliable and trustworthy Ability to multi-task and set priorities MS SharePoint knowledge is desirable Ability to write non-technical correspondence, communicate in writing. Basic Duties (training is provided on-site): 1st Level Support for Help Desk and Security Incidents Answer calls and e-mail messages as they come in to the Statewide Financial System (SFS) Help Desk Accurately document all issues and requests during the initial call Analyze user issues and questions.

Albany, NY30+ days ago

Preferred Level of Education: High School graduate with some college; computerscience related degree is preferred. Coordinate schedule with Help Desk supervisorto ensure coverage during established business hours.

New!

Ballston Spa, NEW YORK6 days ago

We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems.

Albany, NY14 days ago

Contractor

24 months experience with systems related to criminal justice processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of Wanted/Missing persons, or other applications utilized by law enforcement. Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.

Albany, NY9 days ago

You will own every layer: structured cabling and cleanroom devices, switches and firewalls, 21 CFR Part 11-compliant enterprise systems, integrations with regulated equipment (particle counters, environmental monitoring, security access, label printers), and the day-to-day support that keeps the plant running. Administer and support 21 CFR Part 11-compliant enterprise systems, including MasterControl QMS (eDMS, training, CAPA), NetSuite ERP, SuiteCommerce B2B storefront, DataNinja MES/inventory, and LEGISYM Express222 for DEA CSOS controlled-substance ordering.

Albany, NY30+ days ago

You will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations. Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.

Pittsfield, MA30 days ago

Essential Job Functions: Plans, directs and coordinates activities related to the operation, maintenance and construction of facilities, equipment, buildings and grounds. Design and development of building facilities and formulation of operating policies and procedures to maintain compliance with leases, building code regulations and clinic licenses.

Albany, NY13 days ago

Contractor

Assist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 3%2B Years in processing graphic arts orders and assisting vendors/users with timely completion and delivery of orders.

Albany, NY12 days ago

Contractor

Assist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 12 months maintaining print consumable inventories (toner, paper, staples, etc.) on Xerox multi-function and stand-alone printers.

Albany, NY30+ days ago

The Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

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Help Desk Jobs in Albany, NY

Jobs

Help Desk Support SpecialistSkidmore College

Service Desk AnalystTalent Software Services

Service Desk Support SpecialistNew York Racing Association Careers

Service Desk Analyst (Weekend Shift) - SDA 26-05636NavitasPartners

Service Desk Analyst (Day Shift) - SDA 26-05635NavitasPartners

Front Desk Associate (2nd Shift)Vacatia

Front Desk AssociatePlanet Fitness

Computer Support SpecialistsNexus Staffing, Inc.

Admin Computer Support SpecialistSTAFF TODAY

Facility Automation Service SpecialistStark Tech Group

Business Analyst-W2Siritech Solutions Corp

Network Engineer (Permanent/Full-Time)CoreFactor Inc.

Computer Support SpecialistPenda Aiken, Inc

Facilities ManagerBrien Center for Mental Health

IT SpecialistSiritech Solutions Corp

It Specialist-W2Siritech Solutions Corp

User Support SpecialistSerco

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