CONCIERGE

Liberty Cares with Compassion. LIBERTY SENIOR LIVING is currently seeking an experienced: CONCIERGE JOB SUMMARY: Due to the nature of the job, a high degree of confidentiality is expected. Answer phones, route calls to the appropriate person or department. Ensure all visitors sign in via kiosk. Call the resident apartment to announce the visitor before sending themto the apartment. Enter work orders for housekeeping, pest control, and/or maintenance issues as called in or requested by residents, staff, and/or guests. Accepts packages, monitors for postal delivery, and pick-up. Call residents who have received packages or deliveries. Inform immediately the Executive Director and other department heads when officials enter the building; i.e., Health Department, Department of Insurance, Fire Marshall, etc. Must understand how to initiate assistance from local medical professionals; i.e., police, EMT, etc. (911) Must know building layout and be able to assist emergency services in locating resident units in the event of an emergency. Must have working knowledge of the fire alarm panel and be able to direct resident response in the event of an emergency. Receives and delivers flowers and initiates a call to the appropriate person as soon as possible. Assist individuals who come to complete applications and direct them to the appropriate department head. Meet and greet all new residents. Assists visitors, families and employees as needed. In case of a fire, must know the Fire Plan, be able to participate in fire response and follow all policies and procedures. If working in the evening,must follow security procedures to secure the building, which requires extensive walking throughout the building/community several times a shift. If working overnight, makes rounds throughout common areas to ensure building security and resident safety. Deliver newspapers to resident doors throughout the building. If working day shift, completes the residents daily check-in at 10am, which may require visits to the residents apartment for verification. Must respond to resident emergency calls as they occur. Must be available to assist before, during, and after any type of disaster. Must have computer and critical thinking skills. All other duties as assigned. JOB REQUIREMENTS: Must be a high school graduate Must be a team player with a positive and considerate attitude. Must be organized and able to handle multiple tasks at one time. Must have knowledge of computers. Must be able to work well under pressure. Must be able to solve problems. Must be willing to perform various functions. Must read, know, follow and explain personnel, department and facility policies as they pertain to the Business Office. Must be able to be cheerful and make a positive, professional first impression at all times. Visit www.libertycareers.com for more information. Background checks/drug-free workplace. EOE.