OVERNIGHT SHIFT - 10:00 PM - 8:00 AM
When you work at EMERSON AT ST. PETERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!
EMERSON AT ST. PETERS is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
Daily Responsibilities:
• Provide ongoing telephone coverage. • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. • Keep difficult situations from escalating. • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery. • Prepare maintenance work orders as requested by residents and staff. • Assist the Business Office Manager with projects/assignments.
Qualifications:
High school diploma or general education degree (GED) required. Familiarity with Microsoft Office Suite products. Must demonstrate excellent telephone communication skills.
Our Culture:
The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises in all interactions with residents, fellow employees, and guests:
• We greet you warmly, by name and with a smile. • We treat everyone with courteous respect. • We anticipate your needs and act accordingly. • We listen and respond enthusiastically in a timely manner. • We hold ourselves and one another accountable. • We make you feel important. • We embrace and value our differences. • We ask, "Is there anything else I can do for you?" • We maintain high levels of professionalism, both in conduct and appearance, at all times. • We pay attention to details.
If youre an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement - please apply, wed love to get to know you!
EEO Employer