Concierge/Transportation Driver

Welcome with Warmth. Serve with Grace. Be the First Smile of Legacy.

At Legacy Senior Living, every guest, resident, and family member deserves a warm welcome and a lasting impression of care. As a Concierge / Front Desk Receptionist, you are the heartbeat of our community's hospitality-offering kindness, professionalism, and efficiency in every interaction.

Drive with Purpose. Serve with Kindness. Make Every Trip Meaningful.

As a Driver, you'll provide safe, reliable, and courteous transportation for our residents-helping them stay active, independent, and connected to the world around them.

Your Role in the Legacy Mission

As a Driver, you represent the heart of Legacy beyond our doors. You'll ensure that each resident is transported safely and comfortably to appointments, community outings, and special events. Through patience, compassion, and professionalism, you'll uphold Legacy's mission to serve seniors with honor, faith, and integrity.

As the Concierge / Front Desk Receptionist, you'll serve as the first point of contact for residents, families, guests, and vendors-embodying Legacy's mission through exceptional hospitality and communication. You'll manage the front desk with warmth and efficiency, ensuring that everyone who enters feels valued and cared for.

What You'll Do as a Driver

Transportation & Safety

• Operate company vehicles to safely transport residents to medical appointments, activities, worship services, and community outings.

• Assist residents in and out of vehicles, ensuring dignity, comfort, and safety at all times.

• Secure wheelchairs, walkers, and other mobility devices properly before driving.

• Perform daily vehicle inspections and routine maintenance checks (oil, fuel, tires, and cleanliness).

• Report any maintenance concerns or safety issues promptly to your supervisor.

• Follow all traffic laws, safety regulations, and community driving policies.

• Maintain up-to-date knowledge of vehicle routes, schedules, and resident appointments.

Resident Service & Courtesy

• Greet each passenger warmly and assist with doors, seat belts, and belongings.

• Engage residents in pleasant, respectful conversation during transport.

• Ensure residents arrive on time and return safely to the community.

• Demonstrate patience, empathy, and professionalism in every interaction.

Communication & Teamwork

• Communicate transportation schedules and any delays or changes promptly to supervisors and staff.

• Attend required meetings and safety training sessions.

• Document transportation activities accurately and maintain confidentiality.

• Report any incidents, injuries, or vehicle concerns immediately according to company policy.

What You'll Do as a Concierge

Front Desk & Guest Experience

• Greet all visitors promptly with a warm, friendly, and professional demeanor.
• Answer incoming calls courteously, following proper telephone etiquette and routing messages accurately.
• Offer refreshments and assist visitors to make them feel comfortable and welcome.
• Ensure the lobby and reception area are clean, organized, and inviting at all times.
• Create a calm, positive first impression for residents, families, and team members.
• Handle multiple tasks in a fast-paced environment while maintaining professionalism and poise.

Administrative & Communication Support

• Manage and distribute incoming mail and deliveries; process outgoing FedEx shipments daily.
• Receive, log, and distribute packages promptly and accurately.
• Maintain accurate records of visitor sign-ins and ensure compliance with community safety policies.
• Assist with scheduling, appointments, and reservations as requested.
• Support office organization by maintaining files, forms, and documents as needed.
• Monitor and maintain office and break room supply inventory; reorder items as necessary.
• Provide administrative assistance to leadership and department heads as assigned.

Team & Resident Support

• Coordinate with team members to ensure smooth communication and service between departments.
• Assist residents and family members by providing information, directions, or assistance as needed.
• Handle inquiries and concerns with professionalism and empathy, directing issues to the appropriate person when necessary.

Why You'll Love It Here

At Legacy Senior Living, you'll be part of a team that values kindness, respect, and purpose in every role. As a Driver, your work enables residents to live life fully and independently-and that's something to take pride in every day. You'll be part of a supportive, faith-based environment that values your warmth, professionalism, and attention to detail. Every "hello," every kind word, and every helpful gesture contributes to a community built on respect and compassion.

Who You Are

• A courteous, dependable professional with a genuine heart for serving seniors

• Holds a valid driver's license and clean driving record

• Experience driving seniors, passengers, or similar routes preferred

• Skilled in safe operation of passenger vehicles and assisting with mobility devices

• Excellent communication and interpersonal skills

• Patient, calm, and respectful in all interactions

• Must pass background checks, motor vehicle screening, and meet state requirements

Join Our Legacy

If you're ready to serve with kindness, drive with purpose, and make a difference in the lives of our residents-join Legacy Senior Living, where every moment is part of our mission to care with honor and heart.

Physical Job Requirements:

• To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Proper body mechanics and safety measures as prescribed by the residence must be used.

In a typical eight- hour day, employee will:

• Sit up to six hours a day
• Frequently support up to 200 pounds
• Frequently lift/carry up to 20 pounds
• Frequently kneel, bend, and reach

Qualifications:

• Professional experience in driving passengers
• Ability to assist residents in and out of vehicle safely
• Desire to work with older adults
• Driver performs work in the operation of a vehicle to assure safe transportation of residents to and from various destinations and to assist residents on entry and exit from vehicles as necessary. Concierge represents the community with a warm and professional demeanor; serves as first point of contact for visitors, families, and vendors.