Concierge/Valet

The role of the Concierge Ambassador is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.

Schedule: Saturday & Sunday 3pm-11pm

Responsibilities

• Make exceptional guest experiences the priority in every interaction

• Contribute to a safe environment for all guests and employees per company and site-specific guidelines

• Maintaining a ready to serve posture that is welcoming to guests

• Make eye contact and smile to all guests to acknowledge them

• Prioritize assisting guests before other tasks

• Working efficiently, without rushing, to help guests

• Use VPNE preferred word choices while speaking with guests

• Follow all cash handling guidelines per company policies

• Empty trash, sweep and perform other cleaning duties as needed

• Performs other duties as assigned within the scope of the Ambassador role.

Qualifications:

Drivers license required

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED

• Ability to read, write and verbally communicate in English

• Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions

• Ability to receive medical and security clearance for one or more locations

• Possess the manual dexterity to operate essential office equipment, including computers and cash registers

• Possess the mental acuity to be able to process cash and manual transactions

• Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds

• Be at least 18 years of age

• Be able and willing to smile during every customer interaction

• Maintain uniform standards while around the account

• Ability to create relationships with customers

• Organization and strong problem-solving abilities