Conference and Program Services Coordinator

Job Description - Conference and Program Services Coordinator (26001086)

Job Description

Conference and Program Services Coordinator - 26001086

Description

:

Conference and Program Services Coordinator

University Housing

Georgia State University

Reporting to the Assistant Director of Conferences, the Conference and Event Coordinator is responsible for coordinating conference events and accommodations and planning housing conference events. The Event Coordinator assists the Assistant Director of Conferences in training and supervising the summer conference staff and the operations for summer conference services. The Event Coordinate will plan client housing accommodations and coordinate special events with campus partners.

The office is located at GSU's downtown Atlanta campus.

The position's work schedule is in-office five days per week.

WHAT MAKES University Housing A GREAT PLACE?

• A knowledge-sharing organization that works collaboratively with diverse partners.

• Professional development opportunity and mentorship

• A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

Position Responsibilities:

• Leadership and Supervision

• Recruit, train, supervise, and evaluate the performance of summer conference staff and office assistants.

• Develops Summer Staff Training for conference staff.

• Develops and Manages Scheduling for Summer Conference Staff

• Monitors and approves timecards for conference student staff, including tracking hours.

• Assists Assistant Director of Conferences in the development of Processes and Procedures for overall unit operations and training.

• Assists Assistant Director of Conferences with conference operations to ensure that university housing services are focused on building long-term, value-based customer relationships that enable the achievement of organizational goals and objectives* Initial follow-up person on rejected work orders and seeing the work through to completion.

• Administrative

• Monitors and reconciles budget and purchasing card activity.

• Create access cards in CCURE.

• Process meeting room reservation requests and maintain reservation calendar in MS Outlook.

• Orders and inventories office supplies, maintains office equipment, and schedules IT support as necessary.

• Serves on University Housing Committees.

• Participates in scheduled staff trainings, workshops, and retreats held each academic year.

• Attends weekly staff meetings.

• Oversees Summer Key Audit and Key Replacement with Locksmith and Building Operations Manager

• Manages Summer Group Reconciliation and Billing processes with department business managers.

• Conference Operations

• Establish relationships with internal departments, professional event associations, organizations and corporations to highlight conference services in the professional arena.

• Collect and gather client feedback.

• Assists Assistant Director of Conferences with department data collection, analysis, and visualization.

• Leverage software to reduce manual processes and increase efficiency and effectiveness.

• Help achieve department revenue goals by planning and organizing logistically successful events.

• Schedule and conduct planning meetings with clients as necessary to develop and communicate understanding and expectations of all conference/event arrangements.

• Maintain and respond to inquiries from potential clients, including tracking and responding to leads from Unique Venues and the Atlanta Convention and Visitors Bureau

• Assist in preparing Requests for Proposals (RFPs) and contracts.

• Provide oversight for the University Housing conference services program.

• Collaborate with public-private partners on conference program logistics and needs

• Serve as liaison between conference clients' needs and evaluate quality of services.

• Develop a conference schedule to generate a targeted annual goal of one million.

• Create and manage registration websites for individual group clients.

• Arrange, negotiate, and maintain vendor contract details for additional conference services (i.e., dining/catering, meeting rooms, shuttle services, tours, etc.)

• Provides Project Management of Conference Systems Configuration and Management

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.

Qualifications

:

Minimum Hiring Qualifications:

Bachelor''s degree and four years of related experience; or a combination of education and related experience.

College/Business Unit

: Housing

Department: 915100000

Location

: Atlanta Campus

Shift: 8:30AM - 5:15PM

Salary : $50,100 - $62,600

Pay Grade: 18

FLSA Status: Exempt

Job Type: Full Time (Benefits Eligible)

Job Posting

: 11/12/26, 12:23:33 AM

Closing Date

: 11/26/26, 10:29:00 AM

Special Instructions:

To be fully considered for this position all candidates must submit the following at the time of submission:

• A complete and accurate GSU application, Resume, Cover Letter (Recommended)

Final candidates must provide three professional references.

#LI-KH1

Salary offers will be determined based on the candidate's qualifications in relation to the Minimum Hiring Standards. Candidates earlier in their careers are typically offered salaries closer to the minimum of the hiring range, while those with more advanced or relevant experience may be considered for compensation at or above the hiring range.

Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students'' and employees'' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University prohibits discrimination on the basis of an individual''s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.