Constituent Relationship Mgmt Admin

Posting Details

Posting Details

Job Title Constituent Relationship Mgmt Admin Requisition Number RE56467 Working Title CRM Administrator Department Name 3R150:Marketing and Brand Strategy Work Location Lexington, KY Grade Level 44 Salary Range $44,678-71,469/year Type of Position Staff Position Time Status Full-Time Required Education

BS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

4 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting for long periods of time.

Shift

Monday - Friday 8:00am to 5:00pm. Occasional evening and weekend work during heavy periods.

Job Summary

The CRM Administrator manages Salesforce CRM products and supports the people who use them. The role maintains the user experience, system configuration, access, data quality, and business processes.

The administrator works with developers to add capabilities and resolve complex needs. Each administrator will support a set of products, but are expected to partner across teams in order to understand and maintain a set of products.

This role will be tasked with supporting multiple units across campus including, but not limited to, Student Success, Enrollment Management, Human Resources, UK Healthcare, UK Athletics, among other campus and enterprise partners.

Skills / Knowledge / Abilities

Salesforce, database software, Excel, Windows, Data loader

Does this position have supervisory responsibilities? No Preferred Education/Experience

Marketing and communications experience in a higher education setting preferred.

Digital communications and advanced data processing/manipulation techniques preferred.

Deadline to Apply 12/02/2026 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Which best describes your experience in administering a CRM?

• None

• More than 0, up through 1 year

• More than 1 year, up through 3 years

• More than 3 years, up through 5 years

• More than 5 years

• • Describe any previous work experience you have with managing enterprise level systems like Salesforce CRM or Marketing Cloud.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter