Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.Pleasant Valley Building & Restoration is a sister company to 1-800 Water Damage SE Michigan and helps to rebuild customers property after water, smoke, fire or mold damage has been remediated. We work with many trades to make this happen, including drywallers and painters, carpenters, tile workers, plumbers, HVAC people, and electricians.
Job Summary
The coordinator will work with the 1-800 Water Damage staff, our construction estimator and project manager to provide outstanding customer service. This position includes scheduling customers and subcontractors for daily work, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program daily.This full-time (40 hour/week) position provides administrative support for Principals, Project Managers, Accounting, and HR. Deals with a diverse group of external callers as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload.
Hiring Requirements/Preferences:
- High School diploma or equivalent
- 2 years of administrative experience, preferably in construction industry
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
- Ability to analyze and revise operating practices to improve efficiency
- Detail-oriented & exceptional communication skills
- Strong organization skills and dedication to completing projects in a timely manner
- Excellent time management skills and ability to multi-task and prioritize work
- Experience with DASH preferred, but not necessary
- Experience with QuickBooks preferred, but not necessary
- Valid driver’s license and means of transportation
Duties and Responsibilities
- Manage Construction supervisors and Carpenters daily scheduling.
- Update DASH for job status, documentation of communication from insurance and customer.
- Update QuickBooks with job costing info and invoice customers
- Communicate effectively to customers, insurance adjusters, internal and field staff.
- Job done on time & to the customer’s satisfaction.
- Gain in knowledge of trade in fire, water & mold damage restoration and reconstruction.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time (essentially 8 hour shift, Monday-Friday with extra hours occasionally as needed)
Pay: $18.00 - $25.00 per hourBonus: Bonus pay occasionally at discretion of management
Benefits/Perks:
- 401(k)
- Health insurance
- Paid time off
- Growth and Career Advancement Opportunities
- Bonus pay occasionally at discretion of management
Education: High school or equivalent (Preferred)
Experience: Customer service: 1 year (Preferred)
Work Location: Brighton, MI 48116
Choose a Rewarding Career with 1-800 WATER DAMAGE
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
What We Do
We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.
Our Values
Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.