Construction Services Specialist I

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. We celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Come join our team of customer service experts today!

General Description

The Construction Services Specialist I is responsible for the processing and funding of either commercial or residential construction disbursement requests. Handles routine customer questions and inquiries pertaining to the disbursements not requiring loan officer intervention, prepares all documentation, and funds the disbursement request upon Relationship Manager approval.

Essential Duties and Responsibilities

1. Prepares, reviews, and processes all disbursement requests required for construction loans. Accurately and efficiently funds the disbursement in a timely manner. This duty is performed about 25% of the time.
2. Ensures data is recorded efficiently and accurately. Handles general inquiries and concerns pertaining to the disbursements including funding availability, obtaining endorsements, collecting lien waivers, inspection reports and obtaining appropriate approvals. This duty is performed about 20% of the time.
3. Analyzes and reconciles construction budgets and disbursements in order to evaluate budget variances and estimated cost to complete. Communicates the results of the analysis to the Construction Services Manager and Relationship Manager. This duty is performed about 25% of the time.
4. Communicates with appropriate entities, including title companies and Loan Operations associates, to resolve issues and errors pertaining to construction disbursements. This duty is performed about 20% of the time.
5. Assists with maintaining record keeping and filing systems. Classifies, sorts, and prepares all applicable disbursements and other documents. Downloads and transfers construction pictures to the appropriate folder and documents the inspections as requested. This duty is performed about 10% of the time.
6. Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).
7. Performs any other related duties as required or assigned.

• High school diploma or GED
• 12-18 months related experience or training preferred in general ledger adjustments and/or API integration.
• Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
• Intermediate experience with alphanumeric data entry; basic experience with PowerPoint, Excel, and Word Processing
• Ability to add, subtract, multiply and divide using in all units of measurement

• Semi-repetitive and low physical activities.
• Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
• While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear, use hands to handle or feel, reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally required to lift and/or move up to 10 pounds.