Construction Supervisor (1400)

Construction Supervisor

Ripple Fiber | Field Operations | Exempt - Full Time

We are looking for a Construction Supervisor to join our growing team.

About Ripple Fiber

Ripple Fiber's mission is to provide access to the best internet for life while bridging the digital divide through advanced fiber optic technology. By delivering faster, more stable connectivity - giving each user dedicated bandwidth rather than shared capacity - we are improving lives from an education, entertainment, and employment perspective.

We are on track to bring high-speed fiber access to over 3 million homes across multiple states over the next seven years, and we are building the team to make that happen.

Our Culture

Ripple Fiber is a dynamic, fast-growing company built on ambition, innovation, and an entrepreneurial spirit. We are people-centric and invest heavily in employee experience, career growth, and professional development.

About the Role

The Construction Supervisor is responsible for the day-to-day leadership and management of construction activities supporting the expansion and upgrade of Ripple Fiber's fiber optic network infrastructure. This role exercises independent judgment and discretion in directing construction personnel, managing project execution, resolving issues, and upholding quality, safety, and compliance standards across all active job sites.

Key Responsibilities

Personnel Leadership & Management

• Direct, schedule, and manage construction personnel; delegate tasks and hold crew members accountable to project timelines and quality expectations.
• Evaluate crew performance, provide feedback, and make or recommend employment decisions including hiring, disciplinary action, and performance improvement.
• Serve as the primary point of escalation for field personnel matters and resolve workforce issues with minimal direction from senior leadership.

Project Execution & Oversight

• Oversee all construction activities to ensure projects are completed on time, within budget, and in conformance with engineering designs and specifications.
• Develop and manage daily and weekly work schedules, coordinating resources across multiple concurrent job sites as needed.
• Partner with Construction Managers on project planning, scope changes, resource allocation, and schedule adjustments, exercising independent judgment in identifying risks and recommending solutions.

Quality & Safety Compliance

• Conduct regular site inspections to verify adherence to design specifications, construction standards, and housekeeping requirements; document findings and drive corrective action.
• Identify and mitigate safety hazards; ensure all personnel comply with applicable health and safety protocols, including proper use of PPE, safe excavation practices, and state-specific 811/One Call utility requirements.
• Verify that work techniques meet industry standards and correct unsafe or non-compliant practices in real time.

Customer Relations & Issue Resolution

• Manage customer complaints through to resolution, engaging directly with customers as needed and enforcing SLA commitments for contractor-driven remediation.
• Represent Ripple Fiber professionally in all field-level customer interactions, protecting the company's reputation and service standards.

Reporting & Communication

• Complete and submit daily production reports, site logs, and other project documentation accurately and on schedule.
• Attend and actively contribute to daily site management meetings; communicate progress, risks, and resource needs to Construction Management.

Qualifications

• Proven experience supervising construction crews in a telecommunications, utility, or fiber optic environment preferred.
• Demonstrated ability to manage personnel, resolve conflict, and make sound judgments in a fast-paced field environment.
• Strong knowledge of fiber network construction methods, safety protocols, and utility marking requirements (811/One Call).
• Proficient in maintaining accurate field documentation and production reporting.
• Excellent communication and interpersonal skills with the ability to interface effectively with crews, customers, and management.

Compensation & Benefits

Ripple Fiber offers a competitive salary commensurate with experience, a comprehensive benefits package including medical, dental, vision, and 401(k), as well as a range of perks and meaningful opportunities for career growth.

Ripple Fiber is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.