Construction Supervisor-Jerome Ave

Astec Industries Inc

Chattanooga, TN

6 days ago

Job Description

Chattanooga, TN

Built To Connect - Astec

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Construction Supervisor-Jerome Ave

Job Title

Construction Supervisor-Jerome Ave

Job ID

27783922

Location

Chattanooga, TN, 37407

Other Location

Description

BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world.

ABOUT THE POSITION Provides customers and end users with product and technical support, directs and coordinates activities of workers engaged in the servicing and, Installation roadbuilding equipment and directs sales, distribution, and marketing operations of parts department in accordance with policies, principles and procedures established by department manager by performing the following duties.

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the root cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

WORK ENVIRONMENT Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department when necessary regarding product problems identified through calls from Construction techs and customers in department manager''s absence
Travel to customer job sites and home offices to promote good customer relations; participates in Key Account and other customer meetings when necessary; and assists in resolving customer controversies regarding equipment and/or installation issues.
Train customer personnel in the Installation and maintenance of Astec equipment
Set up and conduct tests under Installation conditions in order to correct or improve performance and other factors
Dismantle devices to gain access to and remove defective parts
Inspect used parts to determine changes in dimensional requirements
Adjust functional parts of devices and control instruments
Perform on-site welding and fabricating where required
Repair, rebuild or replace defective parts
Install special functional and structural parts in devices
Write complete and accurate Construction reports and submits to Construction department
Conduct meetings to keep Service & Construction Department personnel informed of policies and procedures when requested
Follow all company policies and procedures at all times
Follow proper safety procedures at all times
Wear personal protective equipment as required by company, customers and/or state DOTs
Clean work area daily
Perform other duties as assigned

To be successful in this role, your experience and competencies are:

High school diploma or general education degree (GED)
5+ years' experience in the troubleshooting, repair, and Installation of heavy construction equipment
Ability to conduct customer demonstrations of roadbuilding machinery within six (6) months of employment
Blueprint, electrical and hydraulic schematic reading, and interpretation skills
Strong mechanical and/or electrical background
Ability to work satisfactorily as a team player and communicate with all levels of employees
Strong interpersonal skills, communication, and presentation skills (both verbal and written)
Excellent customer-relations skills
Knowledge of basic computer/typing skills. Must possess potential to learn beyond basics, specifically Microsoft Office Suite software and AS400.
Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion
Ability to set, adjust and change daily priorities
Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned
Ability to identify problems or potential problems at the functional level and make or recommend decisions to resolve the same
Good organization and time-management skills
Ability to exercise discretion and independent judgment on a customary and regular basis

Supervisor and Leadership Expectations

Supervise Construction Structural Technicians

Our Culture and Values Employees that become part of Astec embody the values below throughout their work.

Continuous devotion to meeting the needs of our customers
Honesty and integrity in all aspects of business
Respect for all individuals
Preserving entrepreneurial spirit and innovation
Safety, quality and productivity as means to ensure success

Key Deliverables

Effectively communicate with customer to resolve any issues that may arise.
Provide quality customer service to all customers.
Inspect all defective products and figure out the route cause of the issue.
Provide customers on the proper Installation of equipment.
Develop and Implement work procedures.

Key Activities & Responsibilities

Communicate with customers regarding equipment Installation issues, time required to repair, etc.
Use resources to ensure that Construction department meets customer expectations with regard to startups and repairs
Ensure customer satisfaction through the maintenance of product up time to prescribed levels
Combine expert technical functional knowledge of equipment with customer application and use
Maintain high level of equipment up time through knowledge of products and customer requirements
Track performance against established measures and provides feedback to Construction management
Ensure adherence to procedures, roles and responsibilities through weekly and monthly reports
Accountable for maintaining the service level of assigned product lines completely and efficiently and in assigned territory if required
Schedule and successfully complete company-based technical service training programs for customer personnel in the operation and maintenance of equipment
Follow up with customers on startups and repairs when necessary
Inspect defective parts and components when necessary; communicates with vendors and purchasing department regarding component failures and defective parts; and advises upper management and engineering on product development issues and involves purchasing department

Numbers & Facts

Location

Chattanooga, TN

Skills

Blueprintsunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Constructionunmatched
Construction Equipmentunmatched
Construction Managementunmatched
Crushing and Screeningunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Distribution Operationsunmatched
Electricityunmatched
Entrepreneurshipunmatched
Equipment Maintenance/Repairunmatched
Heavy Equipment/Vehiclesunmatched
High School Diplomaunmatched
Hydraulic Engineeringunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Loading/Unloadingunmatched
Machine Toolunmatched
Machiningunmatched
Machining Operationsunmatched
Manufacturingunmatched
Marketingunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Performance Analysisunmatched
Performance Managementunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Procedure Implementationunmatched
Product Demonstrationunmatched
Product Developmentunmatched
Product Supportunmatched
Purchasing/Procurementunmatched
Recyclingunmatched
Resolve Customer Issuesunmatched
Riskunmatched
Roadway Constructionunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Salesunmatched
Schematicsunmatched
Staff Trainingunmatched
Startupunmatched
Team Playerunmatched
Technical Supportunmatched
Time Managementunmatched
Training Programunmatched
Typingunmatched
Weldingunmatched
Willing to Travelunmatched
Writing Skillsunmatched

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