Construction Technology Coordinator - BuildPro Specialist

Robson Communities Inc
  • Phoenix, AZ
    29 days ago

    Job Description

    Construction Technology Coordinator - BuildPro Specialist

    Status

    Full Time

    Employer

    Robson Communities

    Location

    Sun Lakes, AZ

    Job Description

    Construction Technology & System Administration

    • Serve as a primary resource for Hyphen Solutions software, including BuildPro and related construction applications.
    • Manage user access, system settings, construction scheduling templates, electronic purchase order (EPO) reason codes, and other system configurations.
    • Troubleshoot system errors, integration issues, data discrepancies, and user-related problems.
    • Coordinate with IT, accounting, purchasing, design, construction, and outside vendors to resolve technical and operational issues.
    • Participate in software user groups, evaluate new modules, test upgrades, and communicate system enhancements.
    • Identify opportunities to improve construction technology workflows and system utilization.

    Training & Cross-Functional Support

    • Provide ongoing BuildPro training and technical support to construction coordinators, internal employees, and subcontractors.
    • Lead monthly virtual training and coordination meetings with construction administrative teams.
    • Conduct periodic in-person training sessions at Robson communities.
    • Develop and maintain training manuals, user guides, and reference materials.
    • Establish consistent system procedures and best practices across communities.
    • Identify training needs and provide recommendations to construction leadership.

    Construction, Purchasing & Accounting Coordination

    • Support construction and purchasing departments with system-related processes and documentation.
    • Troubleshoot purchase order discrepancies, contract progression issues, account codes, option codes, and billing reconciliation questions.
    • Coordinate with internal departments to ensure construction and purchasing information is accurate.
    • Assist in resolving software integration errors and improving communication between systems.

    Reporting & Process Improvement

    • Develop, maintain, and analyze construction technology reports and operational metrics.
    • Prepare weekly, monthly, quarterly, and annual reporting as needed.
    • Support warranty reporting and related accounting and insurance requirements.
    • Evaluate system functionality, recommend improvements, and assist with implementation.
    • Work with construction leadership to identify opportunities to streamline processes and improve efficiency.

    Construction Leadership Support

    • Provide administrative and project support to the Director of Construction - Residential.
    • Coordinate special projects involving construction technology, systems, and operational improvements.
    • Visit construction communities periodically to provide training, gather feedback, and support field teams.

    Requirements

    Required Qualifications

    • Minimum of 1 years of experience in residential construction, homebuilding operations, construction technology, or a closely related field.
    • Hands-on experience with Hyphen Solutions software, preferably BuildPro.
    • Strong understanding of residential construction operations, scheduling, purchasing, and subcontractor coordination.
    • Experience troubleshooting construction software issues and supporting end users.
    • Ability to train employees, explain technical processes, and develop user documentation.
    • Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint.
    • Excellent analytical, problem-solving, organizational, and communication skills.
    • Ability to work independently, manage multiple priorities, and collaborate across departments.
    • Ability to travel periodically to Robson construction communities.

    Preferred Qualifications

    • Bachelor's degree in business, construction management, information systems, or a related field.
    • Advanced BuildPro experience, including system configuration, reporting, scheduling templates, and user administration.
    • Experience testing software upgrades and supporting system implementations.
    • Familiarity with construction purchasing, accounting integrations, and reconciliation processes.
    • Experience supporting multiple residential construction communities or divisions.
    • Experience conducting group training and developing standardized procedures.

    Date Posted

    10/08/2026

    How to Apply

    Apply Online

    OR Click here to obtain an employment application and send resume to jobs@robson.com

    Numbers & Facts

    LocationPhoenix, AZ

    Skills

    • Accountingunmatched
    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Best Practicesunmatched
    • Billingunmatched
    • Communication Skillsunmatched
    • Constructionunmatched
    • Construction Designunmatched
    • Construction Industry Softwareunmatched
    • Construction Managementunmatched
    • Construction Scheduleunmatched
    • Construction Supportunmatched
    • Cross-Functionalunmatched
    • Documentationunmatched
    • Field Trialsunmatched
    • Financial Reportingunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Insuranceunmatched
    • Leadershipunmatched
    • Metricsunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Needs Assessmentunmatched
    • Operational Improvementunmatched
    • Organizational Skillsunmatched
    • Plan Meetingsunmatched
    • Problem Solving Skillsunmatched
    • Procedure Developmentunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • Project/Program Coordinationunmatched
    • Purchase Ordersunmatched
    • Purchasing/Procurementunmatched
    • Reconciliationunmatched
    • Residential Constructionunmatched
    • Software Administrationunmatched
    • Software Upgradesunmatched
    • Staff Trainingunmatched
    • Standards Developmentunmatched
    • System Integration (SI)unmatched
    • System Operationsunmatched
    • Systems Administration/Managementunmatched
    • Technical Leadershipunmatched
    • Technical Operationsunmatched
    • Technical Supportunmatched
    • Technology Analysisunmatched
    • Testingunmatched
    • Training/Teachingunmatched
    • User Documentationunmatched
    • User Groupsunmatched
    • Willing to Travelunmatched

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