Consultative Sales - Tool consultant (Part-Time, Bilingual Preferred)

Sears, Roebuck and co.

El Paso, TX

JOB DETAILS
SKILLS
Business Development, Cargo/Freight, Communication Skills, Compactor, Consultative Sales, Credit Cards, Customer Experience, Customer Support/Service, Housekeeping/Cleaning, Internet Technology, Merchandising, Multilingual, Needs Assessment, Partner Sales, Point of Sale (POS) Systems, Presentation/Verbal Skills, Resolve Customer Issues, Revenue Growth, Sales, Sales Support, Sales Tools, Telephone Skills, Transaction Processing/Management, Writing Skills
LOCATION
El Paso, TX
POSTED
6 days ago

1917795No1851352131.8027-106.37708-Jul-2026Consultative Sales - Tool consultant (Part-Time, Bilingual Preferred)Transformco Stores - Sears Hourly The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor for conducting sales activities.1021774BRRegular, Part-time JOB DUTIES/RESPONSIBILITIES:

  • Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions
  • Meets or exceeds associate performance standards consistently
  • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
  • Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs
  • Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)
  • Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
  • Completes required training in the expected timeframe, and participates in ongoing learning opportunities
  • Partners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
  • Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances, Fine Jewelry and Footwear; pad set up for associates in Home Improvement)
  • Uses basic internet navigation to access and print information and reports
  • Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
  • Performs other duties as assigned

REQUIRED SKILLS:

  • Basic reading, arithmetic, and writing and oral communication skills
  • Basic Internet navigation skills
  • Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions

PREFERRED SKILLS:

  • Sales experience
  • Knowledge of offered products and services

JOB REQUIREMENTS:

  • 16 years of age or olderSalesUnited States 01317: Sears El Paso Cielo VistaTX El Paso01317FL0801: Consultative Sales Trainee - C 8401 GATEWAY BLVD WFLS- SEARS EL PASO CIELO VISTEl PasoTX79925Equal Opportunity Employer / Disability / Vet.#SearsRetailStores Sears Stores N/AN/A

About the Company

S

Sears, Roebuck and co.

Sears Holdings Corporation is the nation's fourth largest broadline retailer with over 4,000 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and maintenance. Sears Holdings is the 2011 ENERGY STAR® Retail Partner of the Year. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation's largest provider of home services, with more than 11 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings' website at .
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Personal and Household Services
FOUNDED
1886