Collections Specialist Urgently hiring in El Segundo!
Job Title: Collections Specialist
Pay: $25 - $27 per hour/ DOE
Hours: Monday - Friday, 8am - 5pm
Start Date: ASAP
Looking for a rewarding career in collections? Join a reputable financial organization as a Collections Specialist in El Segundo, CA, and make a real difference every day. As a Collections Specialist, you'll be working closely with your team to manage delinquent accounts, recover funds, and deliver excellent service to members and customers. Your efforts will help uphold the company's reputation while ensuring compliance with all regulations.
What You'll Do
As a Collections Specialist, you will be responsible for:
Making outbound and receiving inbound collection calls to resolve past-due accounts on various consumer loans including auto, credit cards, HELOCs, and personal loans
Negotiating repayment plans that are fair and tailored to each members situation
Utilizing skip tracing tools and resources like CLEAR and LexisNexis to locate members and assets
Managing repossession and recovery activities in coordination with internal teams and recovery partners
Following up on accounts involving bankruptcy and applying appropriate procedures in compliance with regulations
Maintaining detailed records of all collection activities, member communications, and account statuses
Escalating urgent matters and member concerns to management promptly
Providing excellent service to members, even in sensitive or challenging situations
Preparing monthly reports on account activity and collection progress
What You'll Bring
The ideal candidate for this role will have:
High school diploma or equivalent
At least 2+ years of consumer loan collection experience in a financial institution, bank, or credit union setting
Knowledge of collection practices, regulations, and compliance requirements
Strong communication, negotiation, and problem-solving skills
Experience with skip tracing, repossessions, and recovery processes preferred
Ability to handle high-volume call work with professionalism and accuracy
Discretion in managing confidential member information
Familiarity with collection systems, power dialers, and databases like CLEAR and LexisNexis preferred
Why Join Us in El Segundo?
Join a supportive team with opportunities for growth and development
Benefit from a dynamic work environment focused on success and collaboration
Enjoy affordable health and prescription coverage with no waiting period
Location & Schedule
This position is in El Segundo, CA, and offers a standard business hours schedule of Monday through Friday, 8am to 5pm.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Collections Specialist in El Segundo, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!