The Consumer Insights & Analytics Team is looking for a highly motivated Consumer Insights & Analytics Contractor to support our Insights team. This role is ideal for someone who is comfortable working with large datasets, identifying meaningful trends, and developing clear, compelling stories that influence decision-making.
The Contractor will be leading key longitudinal and custom research from our customer panel and leading the effort to understand unaided perceptions of the organization's brands and US Retail Landscape. These insights will help to improve our Marketing, Store Experience, and Merchandise.
Projects and responsibilities to include:
Leading key quantitative research studies including monthly and seasonal tracking insights and panel health and engagement activities
Uncovering insights from our unaided voice of the customer data, including insights on US retailer landscape and key strengths / opportunities for key brands
Creating dashboards and reporting to support broader organization’s understanding of the unaided voice of the consumer
Analyzing quantitative data and bringing to life the why behind the data through qualitative learnings.
Collaborating with business partners to share recommendations and insights with presentations that tell clear and compelling stories with data.
Managing multiple priorities simultaneously and consistently delivering high-quality work on time.
Experience managing a panel
Understanding of how the process works
Social listening previous experience would be a major plus
Having community experience and are proactive and ready to learn and comfortable with ambiguity - to dive into a tool like Sprinklr.
Who we are looking for:
Bachelor’s degree; Minimum 3-5 years’ experience in consumer insights/market research
Naturally curious with passion for understanding customer behavior and trends, and advocating for the customer
Strong quantitative and analytical skills.
Problem solvers who can move complexity to clarity.
Excellent communicators able to deliver results concisely and in compelling way.
Attention to details and able to grasp the big picture
Strong collaboration and ability to keep projects on track
High degree of proficiency with Microsoft Office products
Hybrid : Tuesdays and Wednesdays onsite
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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Numbers & Facts
Location
Framingham, MA
Skills
Analysis Skillsunmatched
Customer/Client Researchunmatched
Customer/Consumer Behaviorunmatched
Data Analysisunmatched
Data Setsunmatched
Detail Orientedunmatched
Market Researchunmatched
Marketingunmatched
Microsoft Officeunmatched
Microsoft Product Familyunmatched
Multitaskingunmatched
Problem Solving Skillsunmatched
Project Trackingunmatched
Quantitative Analysisunmatched
Quantitative Researchunmatched
Reporting Dashboardsunmatched
Retailunmatched
Team Buildingunmatched
Team Playerunmatched
Time Managementunmatched
Trend Analysisunmatched
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