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Skills
Call Centersunmatched
Credit Unionunmatched
Disability Insuranceunmatched
English Languageunmatched
Flexible Spending Accountsunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Life Insuranceunmatched
Loansunmatched
Multilingualunmatched
Prescription Drugsunmatched
Reconciliationunmatched
Resolve Customer Issuesunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
Tuition Reimbursementunmatched
Vision Planunmatched
Description
Earn $21.00-$23.00/hour + full benefits while helping members manage their finances. Credit Union of New Jersey is looking for a motivated and member-focused Bilingual (Spanish/English)Contact Center Representative to join our team.
We offer a comprehensive benefits package designed to support our employees and their families, including:
Medical, dental, prescription and vision insurance
401(k) plan, with company match
Tuition reimbursement
Life & disability insurance
Voluntary supplemental life insurance
Pet insurance and other voluntary benefits
Flexible spending accounts
Paid time-off
11 Paid holidays
Ongoing training and development opportunities
Credit Union Membership
Employee discounts on credit union products and services
Key Responsibilities:
Answer inbound calls from members regarding account questions, loans, and cards
Help with balances, transfers, and payments
Resolve issues and research account discrepancies
Recommend products and services that fit member needs
We are an Equal Opportunity Employer
Requirements:
Position Requirements:
High school diploma or general education degree (GED); plus one to three years related experience and/or training; or equivalent combination of education and experience
Excellent member service, communication, and interpersonal skills.
Ability to work rotating Saturdays
Bilingual (English/Spanish) speaking candidates are required