Contact Lens Technician

Primary Location Fontana, California Facility Name Fontana Medical Offices 4 Employee Status: Temporary Worker Location: Onsite Schedule Part-time Scheduled Weekly Hours: 20 Shift Day Salary $33.62 - $36.55 / hour

Job Number 1442878 Date Posted 08/28/2026

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Job Summary:

Under the immediate supervision of the Department Administrator or Coordinating Optometrist, performs the necessary duties relating to the Contact Lens Technician position; which includes insertion and removal of patients contact lenses; patient contact lense insertion and removal training; routine contact lense cleaning and trial fitting sets as appropriate; notifying patients when contact lenses are ready; ordering, receiving and maintaining contact lens and supplies inventory; making contact lens appointment as appropriate; general office duties. May work under the direction of a Lead Contact Lens Fitter.

Essential Responsibilities:

• Upholds KPs policy and procedures, principles of responsibility and applicable state, federal and local laws.
• Explain product options and services.
• Provides member with information about their fitting fees, vision benefits, contact lens pricing, payment collection and quotations for members.
• Responsible for ordering, receiving patient orders via online or in person.
• Maintaining inventory of contact lenses and supplies.
• Notify patients that their contact lens orders are ready for pick-up, via telephone and pick up status.
• Receiving and directing contact lens telephone/ voice-mail calls.
• Responsible for managing canceled, back ordered, or unavailable product.
• Manage and resolve problems regarding member contact lens complaints, canceled orders through service recovery.
• Answers members questions promptly and courteously.
• Contacts member, other vendors concerning contact lens orders and or prescriptions.
• Review operational data for contact lens product and optometry services.
• Making contact lens appointments as required.
• Teach insertion and removal of lenses to contact lens patients (training), under the supervision of the Contact Lens Fitter and/or Optometrist, or designee.
• Routine cleaning of contact lenses and trail fitting sets as appropriate.
• General office duties, including: Organizing and updating contact lens charts and vendor files, receiving, sorting, and forwarding of all department mail/correspondence as required, data entry of patient appointments and other light computer work, maintain department logs and follow established OSHA guidelines.
• Verbal and written communication with patients, optometrist, managers, staff, and co-workers.
• Train and/or orient new or less experienced Contact Lens and optical staff.
• Attend conferences, meetings, and in-service training programs.
• Use computers, electronic mail system, fax machines, photocopying equipment, telephones, word-processing equipment, and all other office equipment.
• Assume other activities and responsibility from time to time as directed to support patient care workflow and eye health.
• Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy and values.
• Establishes and maintains courteous relations when interacting with other personal, health plan members and the public.
• Performs other related duties as required.

Basic Qualifications:

Experience

• Minimum one (1) year experience fitting, inserting and removing contact lenses and training patients for same.

Education

• High school diploma OR General Education Diploma (GED) required.

License, Certification, Registration

• National Contact Lens Examiner - Basic Certification

Additional Requirements:

• Basic understanding of contact lens and solutions, handling, and care.
• Requires judgement and actions that affect the coordination of office activities for patient treatment.
• Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive to each other, to our members and to customers, contracted providers and vendors.

Preferred Qualifications:

• Exceptional interpersonal communication skills.
• Excellent sales and service skills.
• Ability to problem solve, multi-task and flexibility.
• American Board of Opticianry Certification

Notes:

• This is a temporary position for approximately three (3) months
• Hours and days will vary depending on department needs.
• Must be willing to work all clinics. Hours between 20-39 per week.

Primary Location: California,Fontana,Fontana Medical Offices 4 Scheduled Weekly Hours: 20 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 07:00 AM Working Hours End: 06:15 PM Job Schedule: Part-time Job Type: Standard Employee Status: Temporary Worker Location: Onsite Employee Group/Union Affiliation: B07|IBT|Local 166 Job Level: Individual Contributor Department: Fontana Med Center - Optometry-Regular Clinic - 0806 Pay Range: $33.62 - $36.55 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate''s years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 75 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente''s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente''s policies and procedures.

Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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