Content Operations Consultant You will be responsible for:
DAM process design: Define and document end-to-end processes for content intake, review, approval, publishing, reuse, archival and retirement.
Content operations: Coordinate day-to-day DAM activities and ensure assets, components, source files and related content are managed according to established procedures.
Metadata management: Maintain metadata quality through validation, enrichment, standardization and remediation to support accurate content classification.
Taxonomy and tagging: Apply and maintain taxonomy, tagging standards and controlled vocabularies to improve content organization, search and discoverability.
Content quality and compliance: Perform quality checks to ensure content and metadata meet defined operational, governance and lifecycle requirements.
Migration readiness: Support content inventories, data clean-up, issue tracking, remediation and quality validation for content migration initiatives.
DAM librarian services: Manage asset ingestion, organization, retrieval, lifecycle status and content hygiene while conducting periodic library health checks.
User enablement: Develop SOPs, operating guides, checklists and knowledge materials, and provide ongoing guidance to DAM users and stakeholders.
Continuous improvement: Identify opportunities to simplify processes, improve governance and introduce automation that enhances the efficiency and scalability of DAM operations.
Desired Profile (Key Skills)
DAM and content operations experience: Proven experience with Veeva Vault PromoMats, Veeva Vault MedComms and/or Aprimo, complemented by strong expertise in content operations and end-to-end content lifecycle management.
Metadata and taxonomy expertise: Strong understanding of metadata models, field structures, validation rules, controlled vocabularies, tagging standards and content-classification principles.
Content lifecycle, quality and migration: Experience across content intake, review, approval, publishing, reuse, archival and retirement, including content inventories, data clean-up, remediation, quality control and migration-readiness activities.
Process design and problem-solving: Ability to assess content and metadata issues, identify root causes, recommend practical improvements and translate operational requirements into clear processes, SOPs, checklists and user guidance.
Stakeholder collaboration and delivery : Strong communication and coordination skills across business, operations, technology and external partner teams, with the ability to work independently, manage multiple priorities and deliver accurate outcomes in a fast-paced environment.
Regulated-industry awareness: Experience working in pharmaceutical, healthcare or another regulated content environment is preferred.
Nice to have: (Additional desired qualities)
Platform and automation exposure: Certification or hands-on exposure to leading DAM platforms such as Veeva Vault PromoMats, MedComms, Aprimo, etc.
Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.
Skills
Asset Managementunmatched
Automationunmatched
Biotech and Pharmaceuticalunmatched
Business Operationsunmatched
Communication Skillsunmatched
Consultingunmatched
Content Managementunmatched
Continuous Improvementunmatched
Data Cleaningunmatched
Digital Asset Management Software (DAM)unmatched
Healthcareunmatched
Identify Issuesunmatched
Library and Information Scienceunmatched
Metadataunmatched
Metadata Identificationunmatched
Multitaskingunmatched
Operational Improvementunmatched
Organizational Development/Managementunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Quality Controlunmatched
Quality Managementunmatched
Root Cause Analysisunmatched
Standard Operating Procedures (SOP)unmatched
Taxonomiesunmatched
Technical Operationsunmatched
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