Content Operations Support

Manifest Solutions is currently seeking a Content Operations Support for a position in Columbus, OH.

• Provides essential operational assistance by performing a wide range of clerical and technical tasks.
• Team members work under the guidance of managers, supervisors, or designated leads and may collaborate with internal customers as well as staff across all levels of the organization.
• Responsibilities include general business/office procedures, electronic input, and editing, as well as researching, analyzing, and determining the appropriate information for all document types.
• Candidate will also be responsible for ensuring all data and information output of Content Operations is in a computer-readable form.
• Ensures all data for users is consistent, accurate, and published within the currency and quality standards.
• Perform scanning, wanding, light repairs, and sorting. Initial data entry, pagination, resolving diagnostic warnings and errors.
• Supports daily production check-ins.
• Performs initial bib/abstract data entry for documents.
• Investigates and corrects errors.
• Perform audits of documents or processes as needed.
• Monitors and prioritizes production work in process in the Primary Literature Preparation group to ensure that production currency and schedules are met.
• Assists and collaborates with other content acquisition operations that impact production and database building.
  

Qualifications:

• High school graduate or equivalent. Some college-level courses are a plus.
• Strong attention to detail and problem-solving skills.
• Ability to manage time effectively and prioritize responsibilities.
• Ability to work independently to perform routine assignments.
• Demonstrated ability to work with computers.
• Proficient with video conferencing, instant messaging, email, calendar scheduling, word processing, spreadsheets, and document sharing software.
• Demonstrated excellent communication skills.
• Aptitude and interest for learning and using various web-based and/or proprietary computer applications.
• While performing the responsibilities of the position, may exert up to 10 pounds of force frequently or 20 pounds occasionally to lift, carry, push, pull, or otherwise move objects.
• Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer monitor; and/or extensive reading.