Content, Photo & Video Manager

At El Pollo Loco, we are on a mission to be the nation's leading fire-grilled chicken restaurant. When it comes to our people, we are all about growth. Whether that means specialized training, a clearly laid out career trajectory or collaborating cross-functionally, we are committed to the success of our people the same way we've been committed to the success of the El Pollo Loco brand for the last 50 years. In fact, we see you as our secret ingredient. While our chicken is fire, it's our people who set us ablaze.

Our restaurants are only the tip of the flame! If you're looking for an innovative, winning, and welcoming workplace, then a flamin' good career in our Restaurant Support Center is right for you.

At our Support Center, we believe our best work is done Together, when departments collaborate and everyone is confident in contributing their ideas. This is why we are in the office 3 days per week.

Let's Get Loco!

What's in it for you!

• STRONG office culture recognized as a Great Place to Work and driven by our core values: Simple. Together. Relentless. Ownership. Nimble. Growth
• Career growth opportunities
• Competitive pay and bonus potential
• Medical + Dental + Vision Insurance + HSA Savings Account
• 401(K) Retirement Plan with company match and immediate vesting
• Paid Vacation + Sick Pay + 12 Paid Holidays
• Employee Assistance Program
• Free El Pollo Loco food + restaurant discounts
• PerkSpot discounts program

POSITION PURPOSE:

The Manager, Content, Photo & Video is a highly creative, culturally plugged-in member of the Marketing team who will bring our brand, food, people, and personality to life through photo and video content that embodies our Let's Get Loco ethos.

This role is for a hands-on creator who can concept, shoot, edit, and turn around culturally relevant content quickly, while also owning larger brand shoots. They will be reporting to the Sr. Manager, Social & Activations and working closely with the Social Media Manager, and creative team.

Equal parts photographer, videographer, editor, storyteller, and creative thinker, you'll concept and produce content across social, digital, advertising, restaurant, and brand channels - from fast-turn social content to food photography and campaign shoots.

The ideal candidate has 3-5+ years of hands-on content creation and editing experience, a strong visual point of view, and the ability to move seamlessly between polished brand work and authentic social-first content.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Concept, shoot, and edit high-quality photo and video content for Instagram, TikTok, YouTube, digital, paid media, CRM, web, and other brand channels.
• Ideate, organize, shoot, edit, and produce long- and short-form videos, photos, and graphics, and create craveable food photography and video.
• Develop social-first content rooted in trends, culture, entertainment, humor, and real-time conversations.
• Translate marketing briefs and campaign strategies into compelling visual concepts and executions.
• Own the content creation process from concept through production, including shot lists, lighting, shooting, editing, color correction, sound, and final delivery.
• Provide direction when behind the camera, including prompting, pacing, and getting the best takes.
• Capture content at restaurants, events, activations, partnerships, product launches, and other brand moments.
• Partner closely with internal marketing teams, internal departments, and agency teams.
• Help develop and evolve El Pollo Loco's visual identity and social content style.
• Maintain, along with Manager, Integrated Marketing, an organized library of photo and video assets for use across the organization.
• Manage production equipment and recommend new tools, technology, and techniques that improve the brand's content capabilities.
• Manage multiple projects and deadlines while maintaining a high bar for creative quality and brand consistency.
• Support larger productions and collaborate with external photographers, videographers, creators, agencies, and production partners, as needed.

QUALIFICATIONS - EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS:

To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.

Education/Work Experience:

• Ideal candidates have 3-5+ years in photography, videography, content creation, social media creative, or a related field. Ability to shoot professional camera content as well as authentic, compelling iPhone/mobile content.
• Proficient video editing (Premiere/Final Cut, CapCut, Adobe Creative Suite: Premiere Pro, Photoshop, Lightroom, and/or After Effects, etc.), and excellent iPhone and digital photography skills and in-platform editing, with a keen eye for composition and fast-paced workflows in a consumer environment.
• Sharp instincts for what will land on social, and can consistently capture high-quality footage on an iPhone with strong framing, focus, and movement.
• Strong instinct for storytelling and how audiences engage with short-form video, on-brand visuals across multiple platforms, including on‑site shoots and product styling.
• Receive and incorporate feedback with openness, flexibility, and a collaborative mindset.
• Ability to learn and understand our brand voice and style, and pitch original ideas accordingly.
• Comfortable working fast, staying organized, and meeting deadlines.
• Attention to detail, and experience in adapting content for various social platforms.
• Ability to work well in a team, contributing to a collaborative environment while also being accountable and able to work independently and resourcefully.
• Motivated to take on new initiatives with ability to manage time effectively, prioritize tasks, successfully manage multiple tasks simultaneously, and meet deadlines
• Collaborative, low-ego creative who is comfortable receiving feedback and iterating quickly with strong and clear communication and organization abilities.
• Self-starter who brings ideas to the table and can take projects from "What if we…" to finished content.

Bonus skills we'd love:

• Basic food styling or comfort working around commercial kitchens.
• Experience working with talent, influencers, creators, or employees on camera.
• Experience with motion graphics, animation, or emerging AI creative tools.
• Previous QSR experience.

Our Company

In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 500 restaurants across 9 states, becoming an L.A. mainstay and cultural benchmark along the way. Today, we continue to work just as hard to always provide our customers with Quality Chicken. Fast. Easy. Affordable.

The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.

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