Controller

Natura

San Antonio, TX

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JOB DETAILS

SKILLS

Accounting, Accounting Close, Accounting Policies, Accounting Software, Accounts Payable, Accounts Receivable, Accounts Receivable Management, Accounts Receivable Processing, Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Asset Management, Automation, Banking Services, Billing, Business Skills, Cash Flow, Certified Public Accountant (CPA), Coaching, Commercial Construction, Communication Skills, Continuous Improvement, Cross-Functional, Data Quality, Detail Oriented, Diving, Documentation, ERP (Enterprise Resource Planning), Finance, Financial Administration, Financial Control, Financial Operations, Financial Reporting, Financial Statements, Financial Trend Analysis, Follow Through, Horticulture, Insurance, Interior Design, Leadership, Maintain Compliance, Mentoring, Onboarding, Operations Management, Operations Processes, Organizational Development/Management, Organizational Skills, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Profit & Loss, Public/Media/Press/Analyst Relations, Reconciliation, Record Keeping, Reporting Dashboards, Sales Management, Service Delivery, Tax Returns, Team Building, Team Lead/Manager, Time Management, Trend Analysis, Warehousing, Website Conversion

LOCATION

San Antonio, TX

POSTED

Today

Job Title Controller
Status Full Time - Exempt

Reports To COO
Pay Rate Base + Incentive

Schedule 8:00AM - 5:00PM M-F
Location Corporate Office

Company profile

At Natura, we put People first. We are the leader in interior horticultural design, installation, and maintenance with large divisions in exterior and holiday design, servicing all major markets in Texas. Through Faith and a culture of constant Learning, we take on complete Ownership of every project we create, and it shows in the Quality of our work. Since 1983, our mission of creating environments where people thrive has always been our number one priority. We are the leaders in enhancing built environments and are excited to be growing our team.

Core Values:

People - Place other's needs first, respect everyone
Ownership - Own it and do it right; when in doubt, shout it out
Faith - Honor God in all things
Learning - Take initiative; keep learning
Quality - Nothing less than the best

Job purpose

The Controller is responsible for helping create structure, accuracy, discipline, and operational visibility across Natura's accounting and financial processes.

This role oversees day-to-day accounting operations while partnering closely with Executive Leadership, Directors, Branch Managers, and the accounting team to improve reporting accuracy, strengthen financial processes, and increase visibility into branch-level financial performance.

The Controller must be able to understand how Natura operates as a business, including labor management, contracts, branch operations, customer onboarding, and service delivery, in order to help identify financial trends, operational gaps, and opportunities for improvement.

This role is highly operational and hands-on, focused on stabilizing and improving accounting infrastructure while helping leadership better understand the financial health of the organization.

This is an ideal opportunity for a rising accounting leader who is ready to take the next step in their career, lead with ownership, develop a team, and grow alongside the organization.

Duties and responsibilities
1. Accounting Operations & Financial Accuracy

Oversee day-to-day accounting operations and financial reporting processes across the organization

Responsibilities

Improve accuracy, consistency, and discipline within:
- Accounts Receivable (AR)
- Accounts Payable (AP)
- Customer onboarding financial setup
- Contract and billing accuracy
- Branch-level accounting processes
Identify and correct:
- Data inconsistencies
- Reporting inaccuracies
- Process breakdowns
Ensure timely and accurate:
- Month-end close
- Financial reporting
- Account reconciliations
- Financial statement preparation
Create accountability and structure around branch-level financial reporting and documentation
Support the accounting team in building stronger habits, clearer processes, and consistent follow-through

2. Accounts Receivable & Cash Flow Visibility

Improve visibility and discipline surrounding cash flow and receivables management

Responsibilities

Oversee and improve:
- AR processes
- Collections visibility
- Aging buckets and account management
- Customer payment trends
Monitor and report on:
- Cash conversion rates
- Days to pay
- Days to discount
- AR under 15 days
- Outstanding balances and collection trends
Identify operational or contractual issues contributing to AR challenges
Partner with internal teams to improve communication, documentation, and accountability around receivables

3. Operational Financial Partnership

Partner with the Director of Service Operations and Branch Managers to improve financial understanding and operational accountability

Responsibilities

Review branch P&Ls regularly to identify:
- Labor trends
- Replacement margin trends
- Operational inefficiencies
- Financial anomalies or concerns
Understand how branch operations directly impact:
- Revenue
- Labor costs
- AR/AP performance
- Profitability
Provide operational insight into:
- Branch performance
- Financial trends
- Areas requiring correction or improvement
Support leadership in understanding the "why" behind financial performance, not just the numbers themselves
Help connect accounting data to operational decision-making in a clear and practical way

4. Financial Reporting & Visibility

Build and improve reporting visibility across the organization

Responsibilities

Develop consistent:
- Daily financial visibility
- Weekly reporting structures
- Monthly financial reporting and KPI dashboards
Improve leadership visibility into:
- Branch financial performance
- Margin trends
- Cash flow performance
- Operational financial health
Ensure reporting is:
- Timely
- Accurate
- Actionable
Help leaders trust and understand the financial information being presented
Identify opportunities to make reporting easier to access, easier to understand, and more useful for decision-making

5. Process Improvement & Organizational Discipline

Identify areas requiring improvement and communicate clear recommendations to leadership

Responsibilities

Evaluate existing accounting and financial processes to identify:
- Gaps
- Inefficiencies
- Scalability concerns
Develop recommendations for:
- Process improvements
- Reporting structure improvements
- Financial accountability
Partner with the Executive Team and department leaders to:
- Align on priorities
- Develop implementation plans
- Improve organizational discipline
Document processes and help create consistency across the accounting function
Bring a continuous improvement mindset to recurring challenges

6. Compliance, Banking & Financial Administration

Support key financial administrative responsibilities and external financial relationships

Responsibilities

Coordinate and support:
- Tax preparation
- CPA relationships
- Banking relationships
- Insurance administration
- 401(k) administration
- Asset management and schedules
- Enterprise-level accounting administration
Ensure compliance and organization across all financial documentation and reporting
Maintain accurate records and support clean, organized financial administration
Escalate concerns, gaps, or risks to leadership in a timely and professional manner

7. Technology, Innovation & AI

Support innovation and continuous improvement within accounting and finance processes

Responsibilities

Identify opportunities to leverage:
- Automation
- AI tools
- Technology improvements
Continuously evaluate:
- Efficiency improvements
- Reporting automation opportunities
- Process scalability
Maintain a mindset of:
- Curiosity
- Innovation
- Continuous improvement
Help the accounting team adopt tools and processes that improve accuracy, efficiency, and visibility

8. Leadership & Cross-Functional Collaboration

Lead, support, and develop the accounting team while collaborating cross-functionally across departments
Serve as a hands-on accounting leader who can provide structure, coaching, and accountability

Responsibilities

Lead, train, and develop accounting team members to ensure high performance and continuous growth
Participate in financial and KPI meetings as needed
Collaborate with Directors and Branch Managers to:
- Improve accountability
- Strengthen operational understanding
- Align financial processes with operational realities
Build trust and credibility across all levels of the organization
Communicate clearly, professionally, and proactively
Demonstrate a leadership style rooted in ownership, humility, follow-through, and learning

Observable Behaviors

Dives into problems and takes ownership quickly
Identifies operational and financial trends proactively
Communicates issues clearly along with recommendations and solutions
Brings structure and discipline to complex processes
Builds trust through accuracy, consistency, and accountability
Understands the operational realities behind financial performance
Balances detail orientation with operational awareness
Continuously seeks opportunities to improve systems and processes
Coaches and develops others with patience and clarity
Shows readiness to grow into broader financial leadership over time

Key Performance Indicators

AR Aging & Collection Performance
Cash Conversion Rate
Financial Reporting Accuracy & Timeliness
Month-End Close Efficiency
Labor & Replacement Margin Visibility
Branch-Level Financial Accuracy
Data Accuracy & Reporting Consistency
Process Improvement Implementation
KPI Reporting Visibility
Accounting Team Development
Close Process Consistency
Internal Control Improvement

Required Experience & Skills
Must-Haves

Strong accounting experience with increasing responsibility
Experience in accounting leadership, team supervision, or informal team leadership
Strong understanding of AR/AP processes and financial reporting
Experience with month-end close, reconciliations, and financial statement preparation
Ability to analyze branch, department, or operational P&Ls
Strong operational and business acumen
Ability to identify trends and operational impacts within financials
Experience improving accounting processes, documentation, or structure
Strong communication and leadership skills
High attention to detail and accountability
Ability to work cross-functionally with both accounting and non-accounting leaders
Comfortable in a hands-on role within a growing organization

Preferred Experience

Service-based or multi-location operational business experience
Experience working closely with operational leaders
ERP/accounting system experience
Experience with financial dashboards and KPI reporting
Interest in AI, automation, and process innovation
Experience helping develop or mentor accounting team members
CPA or CPA track preferred, but not required
Experience in a growing company where processes are still being built or improved

Ideal Candidate Profile

The ideal candidate is:

Highly trustworthy and accountable
A rising accounting leader who is ready for more ownership
Operationally minded, not just transactional
Comfortable diving deep into problems and taking ownership
Process-driven while still understanding the realities of the business
Confident enough to identify concerns and communicate improvement plans
Humble enough to learn, ask questions, and partner well with others
Eager to grow with the organization and scale alongside the business
Naturally curious and continuously looking for better ways to operate
Strong enough technically to ensure accuracy and structure
Interested in developing people, not just completing tasks
Ready to step into a leadership seat without needing to already be a finished executive

Physical requirements

Able to work in a warehouse, office, commercial buildings, and professional settings

About the Company

Natura

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Controller

Natura

San Antonio, TX

About the Company

Natura

Resume Resources

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