As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.
R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.
What R.E. Mason Offers Associates:
R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:
- Participation in the Employee Stock Ownership Program (ESOP)
- Retirement plan, including a Safe Harbor contribution
- Medical / Dental / Vision Insurance
- Employer paid Life Insurance and Long-Term Disability Insurance
- Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
- Paid Parental Leave
- Paid company holidays
- Career Development Program
- Retirement and Financial Wellness program
- Employee Assistance Program (EAP)
- Alternative/Hybrid Work Schedules
General Description
The successful candidate will be a significant contributor on our Project Execution Team. The Cx Field Technician II independently performs installation verification, startup, testing, troubleshooting, and commissioning of PLC-based control systems and associated field equipment for R.E. Mason data center and mission-critical customers.
This experienced field role works closely with Technical Leads, Commissioning Engineers, PLC Engineers, SCADA Engineers, contractors, vendors, and customer personnel. The Cx Field Technician II independently executes assigned commissioning activities, diagnoses control and instrumentation issues, coordinates corrective actions, and provides technical guidance to Cx Field Technician I personnel and trainees.
The Cx Field Technician II will travel to customer sites to support installation QA/QC, startup, commissioning, functional testing, integrated systems testing, and troubleshooting activities.
Specific Responsibilities
- Independently execute field commissioning activities, including point checkout, device verification, equipment startup support, functional testing, and issue identification.
- Lead or perform point-to-point verification of control wiring, field devices, PLC input/output (I/O), and equipment interfaces.
- Troubleshoot 24 VDC, 120 VAC, and low-voltage control circuits, including wiring errors, incorrect terminations, device failures, and signal abnormalities.
- Verify and troubleshoot analog instrumentation signals, including 4–20 mA and 0–10 V signals, and validate digital input/output operation.
- Use calibrated commissioning instruments and test equipment, including equipment with calibration traceable to National Institute of Standards and Technology (NIST) standards, to verify sensor accuracy, instrument performance, and device calibration.
- Read and interpret P&IDs, electrical wiring diagrams, control drawings, panel drawings, network architecture diagrams, and other project documentation to support field verification and troubleshooting.
- Execute loop checks, point-to-point testing, device checkout, and functional test procedures in accordance with approved commissioning plans.
- Commission and troubleshoot sensors, transmitters, actuators, relays, VFDs, packaged equipment, and associated control interfaces.
- Diagnose communication and integration issues involving industrial automation networks and protocols, including EtherNet/IP, Modbus TCP/RTU, BACnet/IP, and other applicable interfaces.
- Verify equipment operation and control responses against approved sequences of operation, design requirements, and functional test procedures.
- Identify, document, prioritize, and communicate deficiencies involving installation quality, wiring, instrumentation, equipment operation, and system communications.
- Develop and maintain punch lists, track corrective actions, coordinate retesting, and verify that identified deficiencies have been resolved.
- Support Level 2 (L2) installation QA/QC by reviewing control panel installation, field wiring, labeling, device installation, network connections, and other low-voltage controls installation activities performed by others.
- Identify construction and installation deficiencies before commissioning, communicate corrective actions to responsible parties, and help establish readiness for L3 startup and testing.
- Support Level 3 (L3), Level 4 (L4), and Level 5 (L5) commissioning activities, including field verification, equipment startup, functional performance testing, and integrated system testing as assigned.
- Coordinate daily field activities for Commissioning Field Technician I personnel and trainees, providing task assignments, technical guidance, and oversight of completed work.
- Review test records and field documentation for completeness, accuracy, and consistency with commissioning requirements.
- Collaborate with commissioning engineers, PLC and SCADA engineers, electrical contractors, equipment vendors, and customer representatives to resolve field issues and maintain project schedules.
- Provide clear, timely communication regarding commissioning progress, system readiness, technical issues, and potential project risks.
- Maintain a strong commitment to safety, quality, and customer requirements while working in active industrial and mission-critical environments.
- Travel to customer sites to support installation QA/QC, startup, commissioning, and troubleshooting activities (approximately 80–90%).
Required Competencies
- US Citizenship required
- Strong working knowledge of electrical systems, instrumentation, industrial controls, and field commissioning practices.
- Ability to independently read and interpret P&IDs, electrical wiring diagrams, control drawings, panel drawings, and network architecture diagrams.
- Proficiency in PLC I/O checkout, point-to-point verification, loop checks, and field-device troubleshooting.
- Ability to troubleshoot 24 VDC, 120 VAC, and low-voltage control circuits safely and effectively.
- Working knowledge of analog signals, including 4–20 mA and 0–10 V, and digital input/output verification.
- Ability to use multimeters and calibrated commissioning equipment to validate device operation and instrumentation accuracy.
- Demonstrated ability to execute functional test procedures and verify equipment operation against established sequences of operation.
- Ability to identify wiring errors, device malfunctions, installation deficiencies, and communication issues and recommend appropriate corrective actions.
- Working knowledge of industrial communication networks and automation protocols.
- Ability to document deficiencies, maintain punch lists, communicate technical findings, and verify corrective actions.
- Strong troubleshooting, analytical thinking, and problem-solving skills.
- Ability to work independently, prioritize field activities, and make sound technical decisions within established project requirements.
- Ability to provide technical direction to junior technicians and trainees and coordinate assigned field activities.
- Excellent verbal and written communication skills.
- Strong organizational skills, accountability, and attention to detail.
- Professional, customer-focused approach and ability to work effectively with contractors, engineers, vendors, and customer personnel.
- Demonstrated commitment to safe work practices and compliance with site-specific safety requirements.
- Valid driver’s license required.
- Ability to travel to customer sites as required.
Required Education and Experience
- High school diploma or GED required.
- Technical school training, an associate degree, military technical training, or equivalent practical experience in electrical systems, instrumentation, automation, or a related discipline preferred.
- Typically 3 or more years of relevant experience in electrical controls, instrumentation, industrial automation, commissioning, or a related field.
- Demonstrated experience independently performing field-device checkout, PLC I/O verification, electrical troubleshooting, and commissioning documentation.
- Experience using electrical test instruments and commissioning equipment to verify control signals and device operation.
- Proficiency with Microsoft Office applications and electronic commissioning documentation.
Preferred Experience/Competencies
- Experience commissioning PLC-based control systems and associated field instrumentation.
- Familiarity with Allen-Bradley / Rockwell Automation, Emerson, Siemens, or other major PLC platforms.
- Experience troubleshooting 24 VDC, 120 VAC, 4–20 mA, and 0–10 V control circuits and signals.
- Experience with VFD commissioning, motor control, packaged equipment, and equipment interface verification.
- Familiarity with industrial communication protocols, including EtherNet/IP, Modbus TCP/RTU, and BACnet/IP.
- Understanding of industrial networking, network topologies, and basic network troubleshooting.
- Experience supporting Level 2 installation QA/QC, including control panel inspections, field wiring verification, and construction deficiency management.
- Experience executing L3 commissioning, L4 functional testing, or L5 integrated systems testing.
- Ability to interpret sequences of operation and identify discrepancies between design intent and observed equipment behavior.
- Experience with building management systems (BMS), electrical power monitoring systems (EPMS), SCADA platforms, or other industrial automation systems.
- Experience in data centers, mission-critical infrastructure, industrial facilities, or other uptime-sensitive environments.
- Experience coordinating field technicians, contractors, or other commissioning personnel.
- Familiarity with formal commissioning processes, test scripts, issue tracking, punch lists, and turnover documentation.
- Ability to identify recurring field issues, recommend process improvements, and support first-pass installation and commissioning quality.
Physical Requirements
- Frequently walking and inspecting active construction areas, including ladders, stairs, and uneven terrain
- Frequently moving through indoor and outdoor environments, including exposure to heat, cold, precipitation, dust, and noise
- Occasionally required to position self under or over equipment, including in confined spaces
- Occasionally required to lift or move materials weighing up to 50 pounds
- Frequently required to wear PPE and work in high-decibel environments
- Standing
- Walking
- Sitting
- Kneeling
- Reaching Overhead
- Climbing
- Pushing and Pulling
- Lifting - 50 pounds
- Using a Computer
- Using a Telephone
- Driving
RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at (704) 375-4465.
This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.