Coord 1, Office Services

Job Responsibilities: (Primary Duties, Roles, and/or Authorities)

Schedule air shipments and coordinate flight bookings with freight forwarders, carriers, and third party logistics providers.

Monitor shipment status to ensure on time dispatch, transit, and delivery.

Communicate with customs partners and regulatory agencies to ensure all air shipments meet federal and international compliance requirements.

Collaborate with Operations, Transportation, Supply Chain, Customer Service, and Carrier Management teams to resolve issues and maintain high service levels.

Produce daily, weekly, and monthly air shipment activity reports for internal stakeholders.

Arrange for pick-ups with assigned freight forwarders.

Coordinate with customs, brokers, and FDA for the traceability of import and export shipments.

Process FedEx, DHL, UPS, and Express Mail shipments and if appropriate, requests FedEx SEDs.

Provide detailed monthly report of activity with international carriers and customers.

Process customer orders. Oversee all paperwork associated with all orders and maintain the corresponding files.

Operate within ERP, TMS, and WMS system.

Maintain import documentation records for international transportation.

Coordinate carrier planning and/or special, last minute shipping requests with Transportation and Operations Departments, expediting any order as necessary .

Schedule shipments in a timely and accurate manner.

Become knowledgeable of the responsibilities of the other distribution positions to assist in times of urgency, breaks, absences, or vacation.

Education and Experience:

High School diploma or GED, required.

1+ year of relevant experience, preferred.

Knowledge and Skills:

Strong proficiency with Microsoft Office and business systems (ERP).Good verbal communication skills.

Ability to work in a fast-paced distribution environment.

Ability to read and interpret distribution documents.

Basic analytical, organizational and prioritization skills.

General distribution knowledge.

Physical Demands: (if applicable)

The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act of 1990 and applicable state and local laws. While performing this job, the associate is regularly exposed to episodes of walking, standing, stooping, kneeling, hearing, long episodes of sitting, frequent use of hands and fingers, or typing which can include repetitive motion of the wrists, hands, or fingers.

Work Environment: (if applicable)

This position typically works in a normal office environment. The noise level in the work area is quiet to moderate. At times, position may be required to support operational activities in the distribution center.