Coordinated Care Associate

Job Title: Coordinated Care Associate

Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)

Travel: 10-25%

Qualifications:

• High school diploma or equivalent
• Strong communication skills with the ability to work independently and collaboratively in a team
• Basic computer knowledge is preferred

Job Summary:

Discover a rewarding career at Arcare. We are seeking a friendly, organized, and detail-oriented Coordinated Care Associate to join the Arcare team. In this role you will assist the Administrative Director of Coordinated Care and the Assistant Administrative Director of coordinated with everyday tasks directly associated with the Coordinated Care program. This position is responsible for supporting work operations for all coordinated care activities by following policy and procedures and maintaining quality results. Primary job responsibilities include identifying program participants from internal and external referrals, managing insurance eligibility status, scheduling appointments, outreach, and additional projects and tasks as designated to support the coordinated care program services.

Essential Functions

• Assist teams with scheduling patient visits for Diabetes Self-Management Education, Medical Nutrition Therapy, Intensive Behavioral Therapy for Cardiovascular Disease, and provides administrative support to other Coordinated Care services as needed.
• Develop and maintain computerized record management systems to store and process data and information to produce reports related to Coordinated Care Program.
• Maintain communication between medical staff and management team by attending meetings as requested.
• Prepare reports to inform management of the status progress of programs, services, and quality initiatives related to all Coordinated Care Services.
• Assist with advertisement, promotion, and educational article. for local communities regarding Coordinated Care Services.
• Provide patients and families with information about the Coordinated Care services available.
• Ensure patient confidentiality and provide patients with needed information.
• Perform all duties in compliance with organizational Safety and Infection Control Policies.
• Adhere to all HIPAA, JCAHO, OSHA (Occupational Safety and Health Administration) and Corporate Compliance rules and policies and inspire others to comply.
• Actively participates in evaluation, planning, and revision of the Coordinated Care Program.
• Other job duties may be assigned.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

• Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.
• No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.
• Company-paid employee medical, dental, and vision insurance.
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.
• Company-paid life insurance and long-term disability coverage.
• 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee's birthday.
• 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.
• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee's position and job duties.
• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee's position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Application Assistance:

If you need assistance with the application process, please email humanresources@arcare.net.