Coordinator, Community Engagement

WHY JOIN US?:

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

 

OUR VALUES:

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

JOB SUMMARY:

The Coordinator, Community Engagement, is responsible for supporting and coordinating community outreach initiatives, engagement programs, and partnership activities that strengthen relationships with residents, homeowners associations (HOAs), community advocates, and internal stakeholders. This role manages the day-to-day administration of the Brand Ambassador and Community Advocate programs, tracks project progress and community-related activities, and ensures effective communication across departments. The coordinator serves as a key organizational resource by maintaining accurate records, coordinating program logistics, compiling reports, and supporting special projects that advance the company's community engagement strategy. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while fostering positive relationships both internally and externally.

ESSENTIAL FUNCTIONS:

• Manage the internal Brand Ambassador Program, including communication, scheduling, engagement activities, training support, and program tracking.
• Oversee the full lifecycle of the Community Advocate Program, including onboarding, relationship management, follow-up communication, and program organization.
• Track HOA project status, contracts, approvals, and communication updates across departments, ensuring information is accurate, organized, and updated regularly.
• Assist the senior team with special projects, department initiatives, and cross-functional tasks.
• Compile data and provide routine reporting updates related to partnerships, outreach, programs, and operational progress.
• Coordinate internal communications and help ensure projects remain on schedule and organized.
• Assist with meeting preparation, presentation materials, follow-up notes, and action item tracking.
• Other duties and responsibilities as assigned

 

 

 

QUALIFICATIONS:

Education and Experience requirements: High school diploma or GED required. An associate's degree in Communications, Public Relations, Marketing, Business Administration, Community Development, or a related field is preferred. Minimum of two (2) years of experience in community relations, project coordination, program management, marketing support, or administrative coordination preferred.
• Strong organizational and time management skills with the ability to manage multiple projects at once.
• Comfortable working in a fast-paced environment with changing priorities.
• Strong written and verbal communication skills.
• Experience managing spreadsheets, databases, dashboards, or tracking systems.
• Proficient in Microsoft Office Suite, Google Workspace, and project management platforms such as Smartsheet or similar tools is preferred.
• Detail-oriented with strong follow-through and problem-solving skills.
• Ability to work collaboratively across departments
• Professional, dependable, and proactive mindset.
• Experience working with community programs, partnerships, HOAs, or customer engagement initiatives is a plus

• PowerPoint presentations

• Internal Reporting 

• Data management

• Organization & Execution 

• Proactive communication skills

• Self-Motivated and results driven

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Driver’s License

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

TRAVEL REQUIREMENTS:

Must be able to travel up to 10% to project sites, vendor meetings, and other business locations as required.

TOTAL REWARDS:

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program (EAP)
• Paid Parental Leave
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

 

 

Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.