Coordinator II, Victims Assistance

Coordinator II, Victims Assistance

Salary

$51,222.00 Annually

Location

101 N. 10th Avenue, Edinburg, TX

Job Type

Grant Full Time

Job Number

2026-03708

Department

Hidalgo County - District Attorney

Opening Date

10/26/2026

Closing Date

11/1/2026 5:00 PM Central

Work Hours:

Monday - Friday / 8:00 am - 5:00 pm

Civil Service Position:

No

Status:

External Advertisement

Open Positions:

01

Advertisement details and/or special instructions:

Please submit resume with application.

Grade:

11

• Description
• Benefits
• Questions

General Description

Coordinates support services and information to crime victims, and their families in compliance with the Texas Code of Criminal Procedure; Ensures that crime victims and/or their families are afforded the rights granted to victims by the Texas Code of Criminal Procedure. Prepares all needed information required for presentation of the victim's court case. Position requires a high level of confidentiality.

Examples of Work Performed

Coordinates with local community agencies and other victim advocacies to ensure victims are aware of their rights

Assists attorneys with case staffing; ensures all cases are assigned as necessary

Provides training or education to the victims of crime and the community

Assist victims with completion of Victim Impact Statement, Crime Victims Compensation applications or Crime Loss forms and other related forms

Coordinate the gathering and submission of information for payment of medical examinations under the Texas Code of Criminal Procedures for victims

Assists in providing crisis counseling as necessary

Prepare and maintain statistical records; record case file information in tracking system.

Refer victims or their families to social service agencies that may offer additional assistance

Duties may require travel to and from different locations inside and outside the County of Hidalgo for the purpose of interviewing and gathering information from a victim

Responsible for protecting the rights of the victim and survivors of violent crimes

Performs administrative duties such as preparing correspondence and processing incoming mail for case files

May provide training within the criminal justice system and in the community to facilitate increased knowledge and understanding of family violence dynamics and to promote sensitivity to victims

Performs related work as assigned

Education and Experience

Bachelors degree from an accredited college or university in psychology, social work, criminal justice or related field

One (1) year of experience in a social service agency, preferably dealing with sexual assault and domestic violence issues

Experience and ability to respond in a supportive way to people in crisis

Knowledge of domestic violence and sexual assault

Working knowledge of Texas laws pertaining to domestic violence and sexual assault, as well as the justice systems response to these crimes

Familiarity with the network of social and legal services, resources and procedures available in Hidalgo County area

Adequate personal health, social maturity, and emotional stability to fulfill the functions of the position

Certificates, Licenses and Registration:

Must have a current valid Texas motor vehicle operator's license

Must be able to be insured by the County's insurance carrier

THIS IS A SECURITY SENSITIVE POSITION - Position requires gathering, disseminating and storing sensitive crime victim's documents and offense reports

BACKGROUND INVESTIGATION IS REQUIRED FOR THIS POSITION

Knowledge, Skills and Abilities

Ability to maintain full confidentiality concerning victims and their families

Ability to respond with sensitivity and awareness to victims of crime

Must follow strict rules regarding the gathering, disseminating, and storing sensitive crime victims' documents, reports, and other information

Ability to read, analyze and interpret statutory provisions, medical records and reports, general business periodicals, professional journals, technical procedures, and other government regulations

Ability to read, write and speak both English and Spanish

Experience preparing summary reports, chronologies, and analyses of medical records

Excellent interviewing and counseling skills

Ability to plan and organize effectively

Ability to establish and maintain effective working relationships with attorneys, county employees and officials, representatives of victim/witness advocacy and assistance groups, court personnel, and the general public

Ability to effectively present information and respond to questions from attorneys, victims, supervisors, advocacy and assistance groups and the general public

Must have experience with word processing and general knowledge of personal computers

Computer proficiency in Microsoft Word, Excel and Publisher and be familiar with other MS Windows products and related software

Comfortable using newer technologies such as governmental apps and databases

The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here

01

Do you have a Bachelors degree or higher from an accredited college or university in psychology, social work, criminal justice or a related field?

• Yes
• No

02

Do you have one (1) year experience in a social service agency, preferable dealing with sexual assault and domestic violence issues?

• Yes
• No

03

Do you have experience and ability to respond in a supportive way to people in crisis?

• Yes
• No

04

Do you have knowledge of domestic violence and sexual assault?

• Yes
• No

05

Do you have working knowledge of Texas laws pertaining to domestic violence and sexual assault, as well as the justice systems response to these crimes?

• Yes
• No

06

Do you have familiarity with the network of social and legal services, resources and procedures available in Hidalgo County area?

• Yes
• No

Required Question

Employer Hidalgo County

Address 505 S. McColl Rd., Suite A

Edinburg, Texas, 78539

Phone 956-318-2660

Website https://www.hidalgocounty.us/