Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Coordinate the planning, setup, execution, and reporting of casino promotions, drawings, tournaments, giveaways and special events
Build, test and maintain promotions within Trilogy and Bally Rewards kiosk systems, ensuring accuracy before launch
Coordinate promotional drawings, including activation, winner selection, verification, prize fulfillment, documentation, and reporting
Create and maintain promotion rules, operational instructions, calendars, checklists, winner records, and departmental documentation
Develop and proofread guest-facing promotional messaging, signage, internal communications, and employee talking points
Provide guest support and troubleshoot promotional offers, kiosks, prizes, and operational issues, escalating when appropriate
Own assigned promotions from planning through completion, proactively managing deadlines, identifying potential issues, and keeping Marketing leadership informed
Execute drawings and events as needed on the casino floor
Perform other duties as assigned
Compensation:
Target Rate: $25.00/Hour
Additional Benefits:
$7 Daily Employee Parking
Physical Demands & Work Environment:
Regularly required to see, talk, hear, walk, and stand
Frequently required to use hands to handle, feel, and reach
Occasionally required to sit or stoop
Must occasionally lift and or move up to 30 pounds
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
Requires visual acuity to perform close-up work, maintain peripheral awareness, and distinguish colors, shapes, and details when reviewing marketing materials, promotional items, documents, and digital content
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Numbers & Facts
Location
Chicago, IL
Skills
Casinosunmatched
Gamingunmatched
Identify Issuesunmatched
Kiosksunmatched
Leadershipunmatched
Lift/Move 30 Poundsunmatched
Marketingunmatched
Marketing/Promotional Messagingunmatched
Organizational Skillsunmatched
Philosophyunmatched
Physical Demandsunmatched
Promotional Programsunmatched
Proofreadingunmatched
Regulatory Requirementsunmatched
Self Programming Languageunmatched
Testingunmatched
Time Managementunmatched
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