Coordinator of Library Services (Reference & Instruction)

About Bristol Community College:

Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you!

As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth's public higher education institutions. More information can be found on our Benefits website.

Job Description:

POSITION TITLE: Library Reference & Instruction Coordinator

DEPARTMENT: Library Learning Commons (LLC)

REPORTS TO: Dean, Library Learning Commons

PRIMARY LOCATION: Fall River, MA

POSITION STATUS: This is an MCCC/MTA full-time, Grade 6 unit position with benefits. Occasional travel to other Bristol locations is expected. Some nights and weekends maybe be required.

SALARY: Hiring Salary Range $78,818 - $93,704. Commensurate with qualifications and experience in accordance with the MCCC/MTA Collective Bargaining Agreement.

STATEMENT OF DUTIES: The Bristol Library Learning Commons Reference & Instruction unit (R&I) is a vibrant group of academic librarians that values a commitment to ethics, pedagogy, scholarship, engagement, and collaboration. Working collaboratively with other Bristol librarians, the Reference & Instruction Coordinator provides leadership for the design and delivery of reference services and the information literacy instruction program. Current services include reference support, research consultations, and information literacy instruction available online and in-person at all Bristol locations (Attleboro, Fall River, New Bedford, Taunton). This position provides direct support to students, faculty, and other departments and is responsible for a significant portion of the information literacy instruction at the Fall River campus. The Coordinator represents the unit at various college meetings, leads monthly R&I meetings, promotes the information literacy program across all programs of study, and serves as a liaison to specific academic programs for outreach and collection development. The Coordinator also tracks use of R&I services and is a member of the LLC leadership team, participating in strategic planning, service assessment, and development and coordination of library policies, procedures, and programs.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

• Coordinating Library Services - Coordinates the development, promotion, delivery, and assessment of research assistance and information literacy instructional programs.

• Provides leadership and develops a collaborative vision for LLC instructional programming related to information literacy and research.

• Assesses information literacy outcomes and provision of reference services, including coordinating the collection of statistics across all Bristol locations.

• Responsible for the schedule for research assistance (in person and via chat), including intersession and holiday hours, and communicates the schedule with staff and users.

• Responsible for coordinating librarians' efforts to update and maintain handouts, research guides, brochures, etc.

• Reference and Instruction - Provides reference and instruction services to students, faculty, and staff to support their course-related learning and independent (lifelong) learning goals.

• Provides reference assistance and search strategy support to library users in person or remotely via email, Zoom, or chat.

• Provides information literacy instruction via stand-alone presentations or embedded participation in classes.

• Prepares research and instruction materials as needed, including LibGuides associated with courses.

• Conducts orientation sessions, tours, and other presentations as needed.

• Refers library users to learning strategy resources and content tutoring as appropriate.

• Supports other librarians' understanding of assigned liaison areas and coordinates centralized outreach efforts.

• Collection Development - Assists with collection development of LLC electronic and physical materials to ensure a robust aggregate collection.

• Develops LibGuides on a range of subjects, including assigned liaison areas, current events, and special topics.

• Identifies, evaluates, selects and requests (or weeds and discards) physical materials in the library collection.

• Collaborates with faculty, students, and other library staff to identify resources for purchase.

• Attends collection development meetings.

• Outreach and Interactions - Promotes the LLC among faculty, staff, and students.

• Serves as liaison with assigned academic areas and attends area and department meetings to coordinate LLC support; shares information about LLC services, programs, and policies with college departments and academic programs.

• Develops programming to engage the College community in dialog around literacy, ethics, and/or awareness of issues related to information literacy and research.

• Develops and maintains knowledge of Learning Commons (tutoring) functions, goals, and values, and includes this information in LLC outreach and materials.

• Professional Engagement - Maintains active participation in library scholarship.

• Identifies, explores, and shares with LLC team trends in information use and engagement for learning.

• Attends webinars, conferences, and workshops related to library services.

• Seeks opportunities for presentations at webinars, conferences, and workshops.

• Other duties and responsibilities as assigned consistent with the Collective Bargaining Agreement.

Requirements:

REQUIRED QUALIFICATIONS:

• Master's degree in Library Science (MLS/MLIS), or closely related field.
• Five (5) years of experience and/or training involving library operations, reference service, bibliographic instruction, circulation service, copy cataloging, and library information systems; or an equivalent combination of education, training, and experience.

PREFERRED QUALIFICATIONS:

• Demonstrated experience providing reference/public services in an academic library environment.
• Demonstrated experience developing and delivering information literacy instruction.
• Demonstrated knowledge of instructional and assessment methodologies.
• Demonstrated experience working collaboratively with faculty as a library liaison.
• Demonstrated project management skills.
• Ability to work and communicate effectively with a diverse population of faculty, staff and students.
• Familiarity with a wide range of electronic resources and reference tools.
• Familiarity with integrated library systems, discovery services, and other common library platforms (e.g., LibGuides, chat, acquisitions and selection tools, etc.)
• Collection development experience, preferably in an academic setting.
• Strong verbal and written communication skills.
• High level of digital literacy/fluency, including the ability to adapt to new technologies and learn new tools quickly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.

Additional Information:

Equal Opportunity/Affirmative Action:

Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.

Application Instructions:

TO APPLY: Please complete our online application by clicking on the "Apply" button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date.

REQUIREMENTS TO COMPLETE APPLICATION PROCESS:

1) A completed Bristol Community College Employment Application.

2) A current resume/curriculum vitae.

3) A cover letter that demonstrates how your skills and experience meet the desired and required qualifications of the position (not limited in length).

All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.

A pre-employment criminal background check will be conducted for all positions.

The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.