Coordinator Office Physical Therapy

Do you want to join an organization that invests in you as a(an) Coordinator Office Physical Therapy? At St. David's North Austin Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

As an Office Coordinator, you will perform administrative functions in support of the management and operations of the department. You will communicate/correspond with physicians’ offices, other hospital personnel and physicians. You will handle confidential information and maintain HIPAA compliance. You will exercise professional judgment in performance of services and maintain demeanor complementary of medical ethics. You will present a professional appearance through behavior and appearance. You will participate in patient specific care standards as directed and follow service excellence standards to ensure high levels of patient satisfaction. includes interactions with staff, outside agencies, vendors, physicians, corporate/division staff as well as departments within the facility.

• You will collaborate with physicians, clinicians, patients, and clerical staff to assure effective and efficient delivery of service(s)
• You will serve as liaison to clinical staff to communicate status of the patient and their scheduling needs
• You will supply schedules in a timely manner to therapists with a 95% accuracy
• You will accurately collect and verify demographic and insurance data either by personal phone call or telephone interview for patients to be admitted to Rehab services program
• You will disseminate information on a need to know basis for all appropriate telephone and/or personal contacts
• You will provide assistance, guidance, and direction to patients, visitors, and physicians
• You will perform general secretarial/clerical functions
• You will maintain office filing system
• You will take messages accurately and distributes to proper personnel
• You will answer phone in courteous/helpful manner
• You will fax reports and communication notes to physicians and/or staff
• You will prepare accurate and professional documents and monthly reports to supervisor on time
• You will promote customer satisfaction as evidenced by meeting customer requirements in all services provided
• You will uphold and demonstrate St. David's Values through all interactions
• You will document all appropriate data by standard procedure

What qualifications you will need: 

• High school diploma or GED equivalent
• Previous experience in hospital/clinic setting – preferred
• Front office experience – preferred
• Medical billing experience - preferred

Benefits

St. David's North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

St. David’s North Austin Medical Center, part of St. David’s HealthCare, is a full-service medical center providing comprehensive medical care at two locations – St. David’s North Austin Medical Center and St. David’s Surgical Hospital.
St. David’s North Austin Medical Center is a 460+ bed, multi-specialty, acute care hospital. It provides advanced women’s health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby St. David’s Women’s Center of Texas. The hospital also offers minimally invasive gynecological surgery and comprehensive breast imaging through Solis Mammography, which is located on-site.Other services include a 24-hour emergency department, pediatric emergency care, and intensive care at St. David’s Children’s Hospital. The hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients.

St. David’s Women’s Center of Texas, located at St. David's North Austin Medical Center, is recognized by the State of Texas as a Level IV Maternal Facility. This means it provides the highest level of care for pregnant and postpartum patients, especially those with serious or complex medical, surgical, or pregnancy-related conditions, including those at high risk for maternal morbidity or mortality. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas’ first low-intervention birthing suites with tubs. There are 95+ postpartum beds, 20+ antepartum beds, and Cesarean section surgical suites. The facility offers 24/7 neonatology coverage, OB/GYN hospitalists, maternal-fetal medicine specialists, lactation consultants, and a midwifery program. It is part of the National Institute of Child Health and Human Development Maternal-Fetal Medicine Units Network and TexasAIM, and it also provides a high-risk pregnancy navigation and support program.

St. David's Surgical Hospital is part of St. David’s North Austin Medical Center and is the first Level 4 Epilepsy Center in Central Texas for both adults and children. It has its own 24-hour emergency department, a medical-surgical inpatient unit, and a pediatric intensive care unit (PICU) for patients ages 17 and under. The hospital is staffed with pediatric emergency physicians, pediatric hospitalists, intensivists, and other specialists who are specially trained to care for children. It also includes certified child-life specialists who help kids feel more comfortable during their hospital stay. St. David’s Children’s Hospital offers many pediatric services, such as pediatric surgery, pediatric radiology (including imaging and interventional procedures), and pediatric anesthesia for surgical support. It also has a wide range of pediatric specialists available for consultation and treatment, including general surgery, ENT (ear, nose, and throat), craniofacial and plastic surgery, neurology, neurosurgery, urology, and cardiology, among others.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Coordinator Office Physical Therapy opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.