Coordinator - Point of Care Testing (Laboratory Communication and Document Control)

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

We are seeking a Coordinator for Laboratory Communication and Document Control. They are accountable for managing, maintaining, communicating and continuously improving controlled laboratory documentation to support safe, standardized, and compliant laboratory operations. This role partners closely with laboratory leadership, technical teams, Pathology Informatics, and multidisciplinary stakeholders to ensure policies, procedures, and supporting documents accurately reflect current practice, regulatory requirements, and system‑wide standards. 

Ready to make a real impact on laboratory excellence? In this role, you'll get to:

• **Champion Quality Improvements** – Partner with laboratory leadership to design and deliver engaging training programs that elevate quality standards across Pathology and Laboratory Medicine (PALM) and point-of-care (POC) testing activities. You'll be the driving force behind meaningful change!
• **Keep Operations Running Smoothly** – Develop and maintain POC operating procedures that not only meet accrediting and regulatory requirements but also follow PALM-approved standardized formats. Think of yourself as the keeper of best practices!
• **Turn Data into Action** – Collect quality data and use it to lead educational initiatives that spark awareness and drive real improvements. You'll be translating numbers into meaningful insights.
• **Empower Your Colleagues** – Work alongside caregivers and healthcare workers to develop staff training programs and ensure POC laboratories stay compliant with all accrediting and regulatory standards. You'll be building a culture of excellence!
• **Lead with Confidence** – Demonstrate leadership qualities while supporting the broader laboratory team to achieve shared goals and maintain the highest standards of quality and compliance.

Qualifications

EDUCATION AND EXPERIENCE:

• Completion of a bachelor's degree in a chemical, physical, biological or clinical laboratory science, medical technology, or Allied Health Administration from an accredited institution.
• Requires a minimum of three (3) years of progressive responsibility including demonstrated leadership qualities in an accredited laboratory.
• Certification as a MT (ASCP), MLS(ASCP), CLS(NCA), MLT(ASCP), or CLT/NCA is required. Excellent verbal, written, and interpersonal communication skills are required.
• Demonstrated competency with personal computers for word processing, spreadsheets, and presentation software required. Experience teaching and presenting preferred.