Coordinator, Room Assignment

Coordinator, Room Assignment

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Mt. McKinley Princess Wilderness Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Room Assignment Coordinator is responsible for managing all guest room assignments and ensuring accurate data entry into the hotel's property management system. This role requires strong customer service skills, attention to detail, and proficiency in computer applications and reservation systems.

RESPONSIBILITIES

• Coordinates all guest room assignments, and enters data into the hotel''s property management system.
• Routinely applies knowledge of Company products, services, and policies to provide excellent customer service.
• Proficiency in the use of computer business applications, with working knowledge of computerized reservations systems.
• Ability to communicate clearly, verbal and written, with customers, management, and employees.
• Ability to evaluate customers'' needs, respond to questions, and collect and enter data into a computer.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience - Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.