Coordinator, Technology (2026-2027) (10233)

JOB DESCRIPTION

Job Title

Coordinator, Technology

Evaluation Type

Professional

Department

IT Services

Pay Grade

S5

FLSA

Exempt

Date Revised

October 2026

Supervisor

Director of IT Services

BASIC FUNCTION & RESPONSIBILITY: To assist the Director of IT Services in the strategic administration, security governance, and operational direction of District information technology programs, network infrastructure, and enterprise policies. The Technology Coordinator oversees the district''s cybersecurity threat management landscape, partners directly with IT Infrastructure leadership on Extreme Networks architectural design and expansion, and directs agency-wide technology projects to ensure high availability, data security, and operational alignment. The incumbent serves as a primary technical escalation point, leads multi-project governance, and acts on behalf of the Director of IT Services in their absence, exercising administrative supervision over designated professional and technical staff.

KNOWLEDGE, SKILLS & ABILITIES:

• Enterprise Network Architecture: Comprehensive knowledge of campus and data center network design principles, routing/switching protocols (OSPF, BGP, VXLAN, EVPN), Spanning Tree (RSTP/MSTP), and high-availability core topologies.
• Extreme Networks Ecosystem: Specialized knowledge and hands-on experience administering, configuring, and troubleshooting Extreme Networks enterprise hardware and software platforms (ExtremeXOS/SwitchEngine, VSP/Fabric Engine, ExtremeCloud IQ / XIQ-Controller, and Extreme Control NAC).
• Wireless & Network Infrastructure Management: In-depth understanding of enterprise Wi-Fi 6/6E standards, RF optimization, VLAN micro-segmentation, subnetting, DHCP/DNS services, and fiber-optic/copper cabling standards.
• Joint Architectural & Infrastructure Support: Demonstrated ability to collaborate with IT Infrastructure leadership to evaluate network topologies, analyze bandwidth utilization, design scalable campus networks, and execute long-term hardware refresh cycles.
• Organizational Change & Project Governance: Applied knowledge of organizational change management practices, project tracking methodologies, quality assurance standards, and multi-project lifecycle governance.
• Multi-Platform OS & Virtualization: Practical experience managing enterprise server/desktop operating systems (Windows, MacOS, Linux) and virtual infrastructure across on-premises and cloud environments (VMware, Azure, AWS).
• Systems Automation & Scripting: Familiarity with scripting languages (such as Windows PowerShell or BASH) to automate routine administrative tasks, deployment workflows, and system audits.
• Emerging Educational Technologies: Understanding of emerging enterprise technologies and how K-12 educational organizations leverage systems to achieve operational and instructional goals.
• Analytical & Time Management Capabilities: Excellent analytical skills, attention to detail, and time management discipline required to coordinate complex technical initiatives under shifting priorities.
• Communication & Independent Leadership: Strong verbal and written communication skills with a proven track record of leading diverse technical teams, collaborating across departments, and working independently with minimal supervision.

ENTRY QUALIFICATIONS: Bachelor''s degree in Computer Science, Cyber Security, Network Engineering, Information Technology, or a closely related field (or an equivalent combination of advanced technical training and experience); minimum of 5-7 years of progressive, hands-on experience in enterprise network administration, network design, and cybersecurity. Extreme Networks certifications (such as Extreme Certified Specialist / ECS, Extreme Certified Associate / ECA, or Extreme Certified Professional) preferred; CCNA, CCNP, Network+, or equivalent industry certifications preferred.

CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

Support of Administrative, Fiscal and/or Facilities Functions:

• Executive Support & Departmental Leadership: Work in close collaboration with the Director of IT Services to provide strategic leadership, policy enforcement, and operational guidance; act on behalf of the Director in their absence.
• Strategic Project & Vendor Management: Lead agency-wide IT infrastructure and technology projects; establish work plans, resourcing, and communication frameworks; manage vendor deliverables and ensure project quality assurance.
• Cybersecurity Governance & Compliance: Define, implement, and enforce information security standards across network, server, software, and endpoint layers, aligning technical configurations with district board policies and state cybersecurity frameworks.
• Threat Management & Edge Defense: Orchestrate the district''s perimeter, access control, and identity defenses, including next-generation firewalls, Network Access Control (NAC), content filtering, secure DNS, and advanced email security.
• Vulnerability Analysis & Incident Response: Lead proactive security assessments, automated vulnerability scanning, and log analysis; direct incident response protocols, containment, and forensic investigations.
• Tier 3 Infrastructure Escalation: Provide advanced technical analysis for complex network, server, or security architecture faults; ensure high availability for core infrastructure during critical operational windows.
• Staff Cybersecurity Training & Awareness: Oversee and coordinate district-wide information security awareness training to reinforce data security standards and reduce risk.
• Supervisory Oversight: Supervise, evaluate, and issue work assignments to designated professional and technical staff within the IT Services department.
• Network Design & Infrastructure Collaboration: Partner directly with the Administrator of IT Infrastructure in designing, planning, and implementing high-availability campus and data center network architectures, core/distribution/access topologies, and redundant uplink pathways.
• Extreme Networks Administration & Deployment: Lead the installation, configuration, firmware management, and daily operational support of district Extreme Networks equipment, including core/edge switches, wireless access points, and centralized management controllers (ExtremeCloud IQ).
• Fabric & Segmentation Engineering: Implement and maintain network micro-segmentation, VLAN/subnet structures, and Fabric-based network policies to isolate instructional, administrative, IoT, and security traffic across all campuses.
• Wireless Infrastructure Optimization: Conduct site surveys, monitor wireless spectrum health, and optimize Wi-Fi coverage and roaming across district campuses using Extreme Networks wireless management tools.
• Network Diagnostics & Capacity Planning: Utilize advanced packet analysis, netflow metrics, and SNMP/network monitoring platforms to isolate complex network latency, packet loss, or routing faults, performing ongoing capacity planning to support growing district bandwidth needs.
• Portfolio & Multi-Project Governance: Lead and manage multiple, high-impact technology initiatives simultaneously; prioritize resource allocation, resolve inter-project dependencies, and adapt project schedules to meet shifting district priorities and operational deadlines.
• After-Hours Incident Leadership & Emergency Response: Serve as a primary technical escalation point during after-hours critical system outages, network interruptions, or cybersecurity incidents; direct rapid containment, coordinate response teams, and maintain communications with IT leadership.

Organization Improvement:

• Work collaboratively to improve programs

Professional Growth and Development:

• Participate in professional development that increases effectiveness and improves District performance

School/Community Relations:

• Interact positively with employees and the community to provide needed information and to promote the District in a favorable manner

Organization Morale:

• Participate in team building activities and the decision-making process as appropriate
• Communicate and collaborate with campus/department staff to enhance service delivery and customer satisfaction

Other Responsibilities:

• Comply with policies established by federal and state law, including but not limited to State Board of Education and local Board policy
• Perform other duties as assigned

Supervisory Responsibilities: Supervise, evaluate, and issue work assignments to members of the ITS Support Team

PHYSICAL & MENTAL DEMANDS:

• Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment
• Maintain emotional control under stress
• Work with frequent interruptions
• Use computer for prolonged period resulting in repetitive hand motions
• Frequent district wide travel
• Occasional prolonged irregular hours
• May be required to be on call 24 hours a day
• Lift up to 50 lbs. occasionally

Environmental Factors: Work is normally performed in an indoor office or data center environment; work involves frequent exposure to electrical hazards and moderate data center fan noise.