Corporate Accounts Receivable Supervisor

Description

Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed.

We are proud to be recognized:

• Among America’s Best Midsize Employers by Forbes in 2021, 2022 and 2024
• As a Chicago Tribune Top Workplace for four consecutive years (2021-2025)

We currently operate in-office Monday-Thursday, with an optional remote day on Friday.

This role is not eligible for employment-based visa sponsorship.

Role Summary

As our Corporate Accounts Receivable Supervisor, reporting to the Corporate Controller, you will lead and develop a team of Accounts Receivable professionals supporting US and international Business Units. Drive operational excellence through effective collections, deduction management, cash application oversight, process improvement initiatives, and data-driven analytics. Partner cross-functionally with Sales, Customer Service, Supply Chain, Finance, and leadership teams to reduce financial leakage, improve working capital performance, and support business objectives.

In This Role, You Will…

• Supervise and assist team with daily inquiries related to the processing of cash application, deductions, returns, and customer incentives
• Establish departmental goals and ensure achievement of KPI targets
• Responsible for reducing past-due accounts receivable balances and improving aging performance within assigned channels
• Work cross-functionally with Customer Service, Import Logistics, GMT Analysts, Distribution and external resources on projects that relate to improved operational processes to reduce the number of deductions and financial leakage related to operational processes
• Provide escalation support for complex customer disputes and collection issues
• Lead closure of accounts receivable module during month end close
• Develop and maintain timely reporting, dashboards, and performance metrics to drive achievement of departmental KPIs
• Quarterly business reviews with Channel Directors and leadership on the financial health of major customers and overall Channel performance related to contribution margins
• Approve customer account resolutions within established authority limits
• Identify trends across the channel related to short payments from customers, increase in risk or financial leakage and escalate to management

What You Bring to the Team

• A minimum of two years’ experience as Team Lead in accounts receivable, vendor rebate management or similar
• Bachelor’s degree is preferred and not required
• Experience utilizing ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and advanced Microsoft Excel and Power BI capabilities
• Ability to recognize opportunities for standardization and process improvement with a successful record of developing and implementing on process improvement
• Ability to foster relationships with customers and ability to proactively resolve issues.
• Effective written and verbal communication, highly organized, and ability to work in a fast-paced and team environment
• Ability to perform exception-based analytics, experience in partnered resolution of past deduction disputes and leadership business reviews

The hiring range for this position in Itasca, Illinois is $80,000 - $90,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills and experience, among other factors. An annual incentive may be provided as part of the compensation package, in addition to a full range of medical, financial and/or other benefits, dependent on the level and position offered. An overview of our benefits offering is available here: Fellowes Benefits Overview.

Fellowes Brands - A Family Business Since 1917
For over a century, Fellowes has been committed to positively impacting people through our culture, relationships and solutions. We have evolved toward relevance with each decade and generation, responding to a constantly changing world. Today, we are on an ambitious journey to grow our influence and impact in enhancing and maximizing work experiences worldwide. We are a “Brand on the Move” and remain committed to finding new ways to help people work better and feel better.

Visit our Careers Site: www.fellowesbrands.com/us/en/careers/Pages/overview.aspx

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fellowes, Inc. does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Fellowes' property, and Fellowes will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.

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